Enhancing Bilateral Business and Education Partnership:
Scaling New Heights
OPPORTUNITIES IN TELECOMMUNICATIONS
Tan Sri Dato’ Ir. Md Radzi Mansor
Chairman Telekom Malaysia Bhd
The British-Malaysia Partnership Conference
25 October 2007
0
Briefing outline
1. Overview of TM Group
2. TM: Education & Research
3. 7 Areas for Potential ICT Collaboration
4. Conclusion
1
Corporate Profile
•
Authorised Capital
•
Paid-up Capital
•
Market capitalisation
•
List of Substantial Shareholders (30 Sept 2007 )
- RM5,000,003,021 (30 Sept 2007 )
- RM3,439,812,606 (30 Sept 2007 )
- RM 35.1 billion @ RM10.20 (19 Oct 2007)

Khazanah Nasional Berhad
36.11%

Employees Provident Fund Board
12.45%

Amanah Raya Nominees
9.27%

Bank Negara Malaysia
7.32%

Cimsec Nominees
4.72%
•
Foreign ownership as at 30 Sept 2007 : 16.02%
•
One of the largest listed company on Bursa Malaysia
•
9 members in the Board of Directors
•
More than 50 active Subsidiaries of which 13 are overseas
•
8 Associate Companies of which 5 are overseas
•
Over 35,237 employees within TM Group (30 Sept 2007 )
2
TM today is the leading Malaysian integrated telco with diversified services
and geographical portfolio….
•
•
•
•
Malaysia Business
Celcom
TM International
TM Ventures
TM Wholesale
TM Retail
TM Net
Domestic Mobile
Operations
International
Operations
Other Operations
Fixed voice
Fixed data
Internet/Broadband
TM Global
Source: TM
• Mobile voice
• Mobile data
• Mobile broadband
•
•
•
•
•
•
Mobile voice
Mobile data
Fibre backbone
LDD
International Voice
Broadband
•
VADS Bhd
– Call centre
and Managed Service
• Non- core operations
eg. Property, Fleet
Payphone
Directory
Education
3
TM proposes to demerge its fixed and mobile operations into 2 separate
listed entities
4
Corporate structure – creation of two distinct listed entities for demerger to
create shareholder value through accelerated operational improvements and
growth
5
Closer to home international operations footprint
*
…with representative offices
in HK, Singapore, London
and Reston, USA
*
*
*
*
*
*
TM regional mobile customer
base stands at 31.8mn (2Q07)
*
PRESENCE
BUSINESS
SRI LANKA
cellular
85.6
INDONESIA
BANGLADESH
cellular
70.0
SINGAPORE
PAKISTAN
data,ISP
89.0
THAILAND
INDIA
cellular
39.2
THAILAND
IRAN
cellular
49.0
CAMBODIA
10/3/2015
SHAREHOLDING (%)
* Mobile operations
PRESENCE
BUSINESS
SHAREHOLDING (%)
cellular
cellular
holding co.
mobile, content/dist.
Note: % holdings as at 30 September 2007
cellular
67.0
29.7
18.9
24.4
100.0
6
Contribution from international operations is growing
Contribution by international operations to Group’s Revenue and PATAMI
*Adjusted for Forex
In RM Millions except percentages
Source: TM
7
TM Group Outlook and Expectations (2Q07)
TM:
Stabilization
of
domestic
operations
TMI:
Growth in
international
operations
• Fixed line stimulation through bundled packages
• Broadband push with higher speed offerings and improve
quality of service
• HSBB PPP – TM together with govt to embark on
RM15.2bn mega infrastructure build-out for broadband
acceleration
• Recovery of Celcom through positive brand positioning
and segmental marketing with focus on improving revenue
share
• Execution focus in growth markets despite challenges in
respective markets
• Opportunistic approach in regional expansion with clear
investment guidelines and strategy
8
Throughout, TM has significantly contributed towards the national agenda
•
Building National and International
communication infrastructure
-
•
Facilitating knowledge development
-
•
Wired/Wireless, Narrowband/Broadband
MSC (prime example of private-public sector partnership)
Internet Connectivity
Regional/Global Hub
Multimedia University (> 20,000 students)
Multimedia College
R&D Collaboration
TM Smart School
SchoolNet
Scholarships (> 10,000 students)
Bridging the Digital Divide
- Universal Service Provision
- Rural development
•
Participation and Sponsorship
- Industry Forums
- Local and International Sporting Events
9
Briefing outline
1. Overview of TM Group
2. TM: Education & Research
3. 7 Areas for Potential ICT Collaboration
4. Conclusion
10
Briefing outline
2. TM: Education & Research
- Multimedia University (MMU)
- Multimedia College (MMC)
- TM R&D
11
MMU is the FIRST PRIVATE UNIVERSITY in MALAYSIA
Development of MMU
November 1996
Ministry of
Education Malaysia
Universiti Telekom,
Melaka Campus
March 1997
Multimedia University,
Cyberjaya Campus
12
MMU has a specific niche to fill in the Malaysian ICT Industry
Vision
To be a world class university that leads in learning and
research within the broad spheres of multimedia,
engineering and information technology.
Mission
1. To be an international centre of excellence for learning
and research in multimedia and information technology.
2. To be a prime innovator of ideas, solution provider and
catalyst of change in the sphere of multimedia and
information technology.
13
Mode Of Education
• Multimedia Learning System Platform (MMLS)
• Satellite Tele-Education System (NMES)
-
Simultaneous Real - Time Transmission of Lectures to
MMU Melaka, PSDC Penang, ILP Kuantan, TTC Sabah,
Unimas Sarawak
• Internet Based Education (e-Learning Campus Environment)
• Distance Education Programme (DE)
Distance Education
14
Facts and Figures of MMU
Total Number of Students
19, 354
Total Number of Postgraduate Students
1, 919
Total Number of International Students
3, 408
Total Number of Academic Staff
894
Total Number of Technical / Administrative Staff
699
Total Number of International Academic Staff
164
Percentage of International Academic Staff from
total Academic Staff
Number of Countries of Origin for International Staff
18.3%
29
(As at 19 Sept 2007)
Targeted Figures at 2010
» 30% International Students
» 30% Postgraduate Students
15
International Students’ Countries Of Origin (77)
•Afghanistan
•Algeria
•Australia
•Bahrain
•Bangladesh
•Bosnia and
•Herzegovina
•Botswana
•Brunei
•Burundi
•Cambodia
•Cameroon
•Canada
•China
•Czechoslovakia
•Djibouti
•Egypt
•Eritrea
•Ethiopia
•Germany
•Ghana
•Guinea
•Haiti
•Hong Kong
•India
•Indonesia
•Iran
•Iraq
•Italy
•Japan
•Jordan
•Kazakhstan
•Kenya
•Kuwait
•Kyrgyzstan
•Laos
•Lebanon
•Lesotho
•Libya
•Maldives
•Mauritius
•Moldavia
•Mongolia
•Morocco
•Myanmar
•Nepal
•Niger
•Nigeria
•Oman
•Pakistan
•Palestine
•Philippines
•Qatar
•Russia
•Rwanda
•Saudi Arabia
•Singapore
•Slovenia
•Somalia
•South Africa
•South Korea
•Sri Lanka
•Sudan
•Syria
•Taiwan
•Tanzania
•Thailand
•Tunisia
•Turkey
•Uganda
•Uzbekistan
•UAE
•UK
•USA
•Vietnam
•Yemen
•Zambia
•Zimbabwe
16
Faculties In MMU
MELAKA
 Faculty of Engineering &
Technology
 Faculty of Information Science &
Technology
 Faculty of Business & Law
 Centre for Foundation Studies &
Extension Education
 Centre for Affiliated & Diploma
Programme
CYBERJAYA
 Faculty of Engineering
 Faculty of Information
Technology
 Faculty of Management
 Faculty of Creative
Multimedia
 Institute of Modern
Languages and
Communication
17
MMU Programmes Offered in Other Countries
Diploma in Telecommunication Engineering
• Ghana Telecom. Training College, Ghana
Diploma in Creative Multimedia
• National Electronic Media Institute of South Africa
MBA Programmes are currently offered in :• China Information University, China
•
•
•
•
Bunda Mulia University, Indonesia
Kish University, Iran
Cornerstone Institute, Singapore
Computer Man University, Sudan
Programmes To Be Offered
• AKTEL, Bangladesh
• University of Information & Communication Technology, Uzbekistan
• Syrian Virtual University, Syria
18
MMU Consultancy & Technopreneur Development
Objectives:
• Broaden and Strengthen Skills and Expertise
• Transfer of Knowledge and Expertise to General Community
• Promote Linkage between University and Industry
• Assist Industry and Government in Identification of Technology and
Research Activities
• Development of Entrepreneurs and Generation of Revenue for
Staff, Alumni and University
19
MMU Collaborations with Industry
20
Briefing outline
2. TM: Education & Research
- Multimedia University (MMU)
- Multimedia College (MMC)
- TM R&D
21
Introduction to MMC
Multimedia College (formerly known as Telekom Training College) operates as
the training arm of Telekom Malaysia (TM) since its establishment in 1948.
From a humble beginning, MMC has grown to be the leading ICT Training
Provider of the Nation, boasting a total of more than 30,000 trainees in various
fields per year.
MMC
EASTERN
(KUALA
TERENGGANU)
MMC
SABAH
(KOTA KINABALU)
MMC
NORTHERN
(TAIPING)
MMC
SARAWAK
(KUCHING)
MMC
KUALA LUMPUR
MMC
SOUTHERN
(MELAKA)
22
Business Operations: Strategic Thrusts
METHODOLOGY / MODUS
OPERANDI
SEGMENT
1) IN-HOUSE TM
2) SUBSIDIARIES
3) OTHER INFORMATION
COMMUNICATION
TECHNOLOGY (ICT)
ORGANISATIONS
4) MAJLIS LATIHAN VOKASIONAL
KEBANGSAAN (MLVK)
1) BENCHMARKING
2) BEST PRACTICES
3) STRUCTURE, CONTENT, RELEVANCE
4) COMPETENCY MATRIX
5) SUCCESSION PLAN & CAREER PATH
6) OPERATIONAL PERFORMANCE
LEVERS(OPL)
7) CERTIFYING AGENCY(CA)
MGMT.
MLI
LEADERSHIP
INST.
1) MIDDLE MANAGERS &
TOP MANAGEMENT
2) TM SUBSIDIARIES
3) OTHER EXTERNAL
ORGANISATIONS
1) MANAGEMENT DEVELOPMENT
PROGRAMMES (MDP)
2) LEADERSHIP PROGRAMMES
3) EMOTIONAL QUOTIENT (EQ) PROGRAMMES
4) PSYCHOMETRICS & ASSESSMENT
5) FRANCHISE
EDUCATION
1) SCHOOL LEAVERS
2) JUNIOR – MIDDLE
MANAGEMENT
1) COLLABORATIVE PROGRAMMES
2) TWINNING
3) FRANCHISE
TRAINING
FACILITIES
ALL ORGANISATIONS,
ASSOCIATIONS, ETC.
1) HOSTEL
2) CLASSROOM/HALL
3) SPORTS COMPLEX
23
Training
TRAINING PROGRAMMES
SCHOOL OF
ENGINEERING
Mobile / Wireless
Public Switching Telephone
Network (PSTN)
Broadband
Asymmetrical Digital Subscriber
Line (ADSL)
Digital Data Network
ICT Seminars
Certifying Agency
SCHOOL OF IT &
MULTIMEDIA
Computer Programming
Operating Systems
Database Mgmt Systems
Project Management
Multimedia & Web
Application Courses
SCHOOL OF
MANAGEMENT
Marketing Plan and Research
Business Etiquette
Financial Planning
Credit Control
Certified Management Accountant
(CMA)
Human Resource Management
Organisation Development
Quality Management
Corporate Culture
Strategic Management
* All schools are actively conducting programmes for international organisations such
as Commonwealth Telecommunications Organisation (CTO), Asia Pacific Telecommunity
(APT), Malaysian Technical Cooperation Programme (MTCP), International
Telecommunications Union (ITU), etc.
24
Education
DIPLOMA PROGRAMMES
CAMPUS
PROGRAMMES *
MMC KL
Diploma in Multimedia (Business Computing)
Diploma in Multimedia Technology
Diploma in Technology (Telecommunications
Engineering)
Diploma in Computer Science
Diploma in Marketing with Multimedia
Diploma in Management with Multimedia
MMC Northern
Diploma in Multimedia Technology
MMC Southern
Diploma in Computer Science
MMC Sarawak
Diploma in Multimedia Technology
Diploma in Multimedia (Business Computing)
MMC Sabah
Diploma in Information Technology**
* Duration of each programme: 2½ years
** This is a special programme in collaboration with Japan International
Cooperation Agency (JICA) project
25
MMC Customers
INTERNATIONAL

Malaysian Technical Cooperation Programme (MTCP)

Commonwealth Telecommunications Organisation (CTO)

Asia Pacific Telecommunity (APT)

International Telecommunications Union (ITU)

United Nations (UN)

Telekom Malaysia International Bangladesh (TMIB)

MTN Networks (Pvt) Ltd, Sri Lanka

Organisation of the Islamic Countries (OIC) Networks Sdn Bhd

Grameenphone, Bangladesh

Bahrain Telecommunications

Sabafon, Yemen

Teguh Usaha, Brunei

Malawi Telecommunications, Malawi
26
Briefing outline
2. TM: Education & Research
- Multimedia University (MMU)
- Multimedia College (MMC)
- TM R&D
27
About TMR&D
TMR&D* was incorporated as
a subsidiary company on 2nd
Oct 2000 and commenced its
operation on 1st Jan 2001.
Core Business: R&D in ICT
Others: Consultancy, Training,
Research Facility Services and
Commercialization.
• TMR&D has been recognized by Malaysian Industrial Development Authority (MIDA)
as an approved R&D-status Company under the definition of the Promotion of
Investment Act 1986
• Office and Research Facilities are located in Multimedia Super Corridor (MSC) zone,
hence TMR&D provides ample opportunities for MSC Companies for networking.
• The only R&D Company that is a member of Malaysia Research & Education Network
(MyREN)
* Telekom Research & Development Sdn Bhd (TMR&D)
28
Examples of Technologies and Solutions Developed by TMR&D
e.g.
1. SIP Phone
2. ADSL Modem
3. ADSL Modem +
Homeplug Adaptor
Consumer Communication & Connectivity
e.g.
1. Biometric Solutions:
- Signature identification
- Face recognition
2. SMS security system
Security & Building Management
e.g.
1. 3G Antenna
2. Indoor antenna
3. RFID Solutions
4. SDR Board
Wireless & Nearfield Communication
e.g.
1. GEPON OLT & ONU
2. Intelligent Homes
3. Multimedia broadcasting
Digital Multimedia
29
TMR&D’s Services & Commercialization
Consultancy
Training:
Due Diligence services
Software
Information Technology consultancy
Hardware
Intelligent Building Management
System (IBMS) Consultancy
Engineering Services
Production Design and Computer-Aided Industrial Design (CAID)
Computer-Aided Design
Multi-layer PCB Design and Fabrication
Mechanical Design and Development
Computer Aided Engineering Analysis Group
Rapid Prototyping
Lab Facility Services
EMC & Lightning Surge
Compliance Test
Photonic & Lightwave
Commercialisation*
Commercialisation of
Intellectual Properties
Commercialisation of
Products
Measurement
Microwave & Electrical
* Since 1 ½ years ago
Measurement
30
Potential Collaboration Areas






Joint R&D Projects
Contract Research Projects
Technical Consultancies
Industrial Attachment
Short Course / Customized Training
IP Commercialization
 Benchmarking on R&D Best Practices
TMR&D’s Collaboration Mechanisms
R&D
Co-operative Research
Research Contract
Commercialisation
IP & Product
Marketing & Sales Agent
Manufacturing
31
Our Collaboration Partners
FUJIKURA LTD, JAPAN
UNIVERSITI
KEBANGSAAN
MALAYSIA
CAIRO,
UNIVERSITI TEKNOLOGI
MALAYSIA
DENMARK
UNIVERSITI SAINS
MALAYSIA
NATIONAL CHIAO TUNG
UNIVERSITY, TAIWAN
MULTIMEDIA
UNIVERSITY
MALAYSIAN INSTITUTE
FOR
NUCLEAR
TECHNOLOGY
RESEARCH
32
Briefing outline
1. Overview of TM Group
2. TM: Education & Research
3. 7 Areas for Potential ICT Collaboration
4. Conclusion
33
7 areas for Potential Collaboration (1/2)
Description
ICT
Infrastructure
Development
Universal
Service
 Strengthen cooperation on ICT infrastructure construction –
fixed, mobile, satellite networks
 Development Zones (eg. IDR, MSC)
 ICT/Cyber Centres
 Draw each other’s experience and practices in establishing
mechanism for Universal Service
 Leverage each other’s experience and practices in narrowing
the Digital Divide
 Jointly develop and promote applicable technology for
rural and remote areas
Human
Capacity
Building
 Educational Facilities, Operations and Curricula
 Training transfers of middle and high-level telecom managers
and technicians within 5 years
 Improve cooperation in developing ICT human resources
 Face-to-face discussions
 E-learning
Network and
Information
Security
 To establish Coordination Framework for Network and
Information Security Emergency Responses
34
7 areas for Potential Collaboration (2/2)
Description
Trade and
Investment
Facilitation
Intergovernmental
Dialogues and
Exchanges
Products and
Services
Proliferation
 Strengthen cooperation in e-commerce and e-governance
 Promote Mutual Recognition Arrangements (MRAs) for:
 ICT expertise certification
 Telecom equipment certification
 Foster exchanges of ICT development strategy and policy
 Explore effective market regulation model
 Strengthen consultation and coordination within relevant
international organisations
 Promote advanced products and services amidst regional players
 Commercial agreements
35
Briefing outline
1. Overview of TM Group
2. TM: Education & Research
3. 7 Areas for Potential ICT Collaboration
4. Conclusion
36
Conclusion
 TM has evolved from a government agency providing basic services

to a regional integrated telecommunications company
 Overseas operation contributes nearly 1/3 of profits, which was

achieved without sacrificing commitment towards domestic
investment and operations

 ICT development is central to economic growth and to realise it
requires active partnership between the Government and the private
sector at national and regional platforms

 TM has played and is committed to continue playing a significant
role in supporting Government’s aspirations towards development
of ICT services and education in Malaysia
With the experience we have acquired, TM is well prepared to
collaborate with British partners in terms of ICT development and
education in the region
37
THANK YOU
www.tm.com.my
38
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