Developing a Framework and a Process for
Comprehensive Internationalization:
Do you know where to begin?
A Webinar for Campus Leadership
June 16, 2010
Objectives for the Webinar
• Introduction of the integrated approach to comprehensive
Identification and discussion the components of the
integrated approach
Understanding who should be involved in a cross-sectional
internationalization team
Learning from an institution that has successfully adapted
the integrated approach to their institutional context
Introduction of Presenters
Dr. Barbara A. Hill, Senior Associate & Director
of the Internationalization Laboratory,
American Council on Education, Washington,
Introduction of Presenters
Dr. Carl Lovitt, Provost and Vice President for
Academic Affairs, Central Connecticut State
University, New Britain, CT
Introduction of Presenters
Dr. Nancy Birch Wagner, Director of the George
R. Muirhead Center for International
Education, Central Connecticut State
University, New Britain, CT
ACE’s International Vision Statement
In order for the United States to have a truly world-class
higher education system, colleges and universities must be
globally engaged and prepare students to be citizens of a
multicultural community both at home and in a globalized
world. Institutions accomplish this by having a multidimensional, comprehensive strategy that includes
internationalization at home and engagement with global
issues and partners.
What is the integrated approach to
• An internationalization review to catalog and
analyze what the institution is doing
The development of student global learning
outcomes and a method for assessing them to
better understand the impact of what the
institution is doing
The integration of the results of the review and the
learning outcomes process into a strategic
internationalization plan
What is an internationalization
• Taking stock of the international or global initiatives on
Collecting and analyzing information as a basis for an
internationalization plan
Identifying strengths, weaknesses, gaps and possibilities
for synergy
Engaging people across the institution in a conversation
about internationalization
What does an internationalization
review include? (1)
• Institutional Articulated Commitment: Mission,
Goals, and Vision
Institutional Strategic Plan
The Local, State, and Broader Environment for
International Office Structure, Portfolio, and
What does an internationalization
review include? (2)
• Faculty International Background, Interest,
• Structures, Policies, and Practices for Faculty
Development, Travel, Tenure & Promotion
Attitudes of Domestic Students
The Curriculum and Co-Curriculum
Study and Internships Abroad
International Students
What does an internationalization
review include? (3)
• Engagement with Institutions in Other Countries
• Resources
• Synergies among all these aspects of
• Opportunities to deepen and improve
What does articulating global learning
outcomes add to the review process?
• Encourages a shift away from an ad-hoc approach
• Offers a guide for aligning curriculum and other inputs
with desired outcomes for students
Helps stakeholders understand the impact of institutional
Encourage a culture of quality improvement
Satisfies accrediting agencies
Helps prioritize activities in an internationalization plan.
Basic Questions Addressed by
Learning Outcomes & Assessment
• What do we want our students to know and
be able to do? (knowledge, skills, attitudes)
• Where would students acquire this
knowledge and these skills and attitudes?
• What is our evidence that students are
actually achieving these outcomes?
Moving Towards an Internationalization
Strategic Plan
Understanding the Planning Process
Configuring and Charging the Team
Situating the Plan in the Institutional Context
Carrying forward recommendations drawn from
internationalization review process
• Setting Priorities & Building Support
Elements of the Internationalization
Strategic Plan
• Vision for Internationalization
• Strategic Goals
• Performance Indicators – Outcomes and Evidence
of Success
• Specific Action Steps and Timeline
• Responsible Agents
• Funding
Lessons Learned
Central Connecticut State University
Dr. Carl Lovitt, Provost and Vice President for Academic Affairs,
Central Connecticut State University, New Britain, CT
What do we mean by
• Manageable, finite process
• Clearly articulated goals
• Fixed timeline
• Defined by institutional culture
How Does the Culture Support
Setting a baseline for internationalization
Embedded in Mission and Vision
A Center for International Education
Administrative support
International and Area Studies major
International course requirement
Foreign language proficiency requirement
Cultural centers
Adapt Task Force Charge to
Institutional Needs
• Review and assess current internationalization efforts
• Develop a plan for increasing study abroad participation,
rigor, faculty engagement, and oversight
• Develop a plan for integrating global education into the
• Recommend ways to integrate global education with
community engagement
• Investigate external funding sources
Making the Case for
• Recall national imperative
• Reference the Institution’s Mission
• Enumerate benefits for students
• Reinforce the message
Giving Internationalization
Legitimacy and Focus
• Recognize as institutional priority
• Align with other institutional priorities
• Integrate within strategic plan
Goal 5: Promote global awareness and respect for diversity.
Objective 5.2 Increase the number of courses that integrate an
international component.
Objective 5.3 Increase faculty and student participation in
international teaching and research experiences
Staffing the Task Force
• Represent diverse stakeholders
• Include decision makers
• Ignore politics and compatibility
• Include full-time staff members
Lessons Learned
Central Connecticut State University
Dr. Nancy Birch Wagner, Director
The George R. Muirhead Center for International Education
Getting Started:
Task Force Nuts and Bolts
• Where, when, and what’s for lunch?
• Resources, required reading, and homework
• Providing clear agendas and nurturing broad
• Establishing and maintaining campus-wide
Transforming Goals
Into Action Items
• International Competencies for CCSU Students
• Faculty Survey on Internationalization at CCSU
• Departmental Study Abroad Advising Sheets
• Partnerships Committee
• State-wide website
International Competencies
for All CCSU Students
• Knowledge, attitudes, skills
• Carefully chosen battles
• Immediate practical implementation
- Guidelines and proposal for faculty-led programs
- Faculty evaluation of short-term programs
- Student evaluation of long- and short-term programs
- Woven into Faculty Survey
• Consistent standards and a baseline for the future
A Faculty Survey
Simple and terse; no laundry lists please
Curricular Integration focus
Personal and low tech; veterans with survey fatigue
Immediate practical use
- Required component of every Departmental Annual Report
- Truth in advertizing – baseline info shared with chairs, deans,
- Justification for General Education reform
- Recurring annually
Advising Sheets
• Meaningful curricular integration
• 40 department-specific Study Abroad Advising Sheets
• Merge practical, generic advice with highly specific
guidelines from departments
• Link CCSU partner programs abroad with courses
required for the major
• Post on websites; distribute copies across campus
Partnerships Committee
A working subcommittee
Avoid ‘heat of banquet’ affiliations
Criteria and Faculty Proposal Form
Promote partnerships
- in desired locations
- for underrepresented majors
- with student interest
- with faculty support
International Courses
● Outcome of Faculty Survey
● Remedy for a dilemma
● Meaningful study abroad promotion
The IERConn Website
● Practical consortium
● 11 Connecticut institutions
● Resource sharing
- Study Abroad (map and program details/photos)
- International Students (social networking and statistics)
- Faculty Experts (selection and linking)
- Calendar of International Events
2 years later - where we are
● Committed committee members
● Campus-wide, integrated, and collaborative;
not ad hominem
● Systematic
● Practical
Where we are going
• Creative financing
• Outcome-based projects
- Faculty promotion, sabbatical, and appointment
- Program development
- Program assessment
Committed to staying connected
Opportunities for Further Learning
about Internationalization at ACE (1)
• Webinar # 2 and # 3 of the “Building a Strategic
Framework for Campus-wide Internationalization”
“Conducting an Internationalization Review: Do
you know who is doing what and how it fits
› June 24, 2010, 3 p.m. (EDT)
“Developing and Assessing Global Learning
Outcomes: What are your students learning and
how do you know?”
› June 30, 2010, 3 p.m. (EDT)
Further Opportunities at ACE (2)
Leadership Network on International Education
For Presidents and Provosts
(Next Meeting in DC, Wednesday, November 3,
2010 from 8:30 a.m. to 3 p.m.)
To ensure your President and/or CAO is invited,
send an e-mail to:
Further Opportunities at ACE (3)
ACE Internationalization Collaborative
Invitational Network of 115 + Institutions
Forum for Campus Teams
For more info: barbara_hill@
Internationalization Laboratory
Small Cluster of Institutions engaged in
internationalization review and strategic planning for
16-20 months
For more information:
Further Opportunities at ACE (4)
Leadership programs
On-line resources
Thank you.

Commission on International Education Global Learning …