Annual Business Meeting & Training Seminar
“AIM...Paving a Pathway to Possibilities”
Preparing Effective Resumes
Thursday August 11th 1:15pm
Friday August 12th 10:15am
New Orleans, Louisiana
Dawn L. Hewitt
Joseph F. Ford III
Steps to landing your next
Federal job.
Resumes are one of the most fundamental elements of
any job search, yet there are many misconceptions out
there. Even the most experienced workers are confused
about what a resume should say. Think of a resume as
a marketing tool.
During this workshop learn how to prepare a
comprehensive resume - a resume that provides an
overview of your skills and job history that displays
relevant experience and information that shows you are
a good fit. Specific techniques will be discussed in order
to ensure that the new process for applying for
vacancies is utilized.
All Resumes
Include “The Basics”
• Identify Yourself
• Education/Professional
• Work/Professional Experience
• Activities
• Work Skills
• Associations/Memberships
Editing Checklist
• Perfect spelling/grammar
• Neat/Professional
• 1 to 2 pages long
• Clear Margins—no “crowding”
• Organized Layout
• Emphasis to highlight focus
Quality Suggestions:
Validate results with dollars, percentages, numbers
Use positive action verbs for accomplishments
Simplify and bullet point information when possible
The Federal Resume
The federal resume will be different than a private
sector resume:
• May be slightly longer
• Qualifications listed are used to confirm eligibility by Human
Past and/or current federal employment
Veteran Qualifications
Disability Status
Non-Competitive appointment information
• May require some additional information
Ensure You…
Do your homework first:
Application Requirements:
• Read the job
announcement carefully
• Create your resume
• Note all the steps needed to
complete the application
• Tailor your resume and
application to key words
found in the posting
• Complete the steps posted
• Submit the completed
application by posted
• Follow up with the
appropriate agency contact
Sections of the Federal Resume
Candidate Information
Work Experience
Desired locations
Creating a Federal Resume
Log into your account.
Creating a Federal Resume
Click on Resumes
Creating a Federal Resume
Here you can set the confidentiality of your resume. If you
leave your resume as non-confidential, agencies will be
able to review your personal information when they are
reviewing resumes.
Creating a Federal Resume
The first section is the “Candidate Information”
section. Most fields will already be filled out.
Creating a Federal Resume
The “Highest Career Level Achieved” tab was
created by USAJOBS.GOV to assist in
determining if you're eligible to complete an SES
formatted resume for executive positions.
Creating a Federal Resume
Clicking “yes” on the Federal Employee tab will
bring up a section for you to fill in your current
federal employment information.
Creating Federal Resume
Work experience
In this section, you will want to input your
employment history. Enter one position at a time
with the opportunity to enter more.
Creating a Federal Resume
After completing work experience, you can input
your education.
Creating a Federal Resume
In the “Job Related Training” section, you can enter in any
relevant information, up to 5,000 characters. This would
include training and development classes from previous
jobs as well as current federal employment activity.
Creating a Federal Resume
All reference information on this page is optional but may
be required for certain positions. Check the posting for
required items.
Creating a Federal Resume
Here you can add any additional languages you
speak, write or read. You may also input any
organizations you are affiliated with.
Creating a Federal Resume
List any professional publications in which your
work has appeared.
Creating a Federal Resume
In the “Additional Information” section, you may list any
honors, awards and skills that the vacancy
announcement is requesting or that will lend a positive
light on your ability to perform the posted job.
Creating a Federal Resume
The availability section is only used when agencies
are searching resumes. This section will not
eliminate you when applying for jobs.
Creating a Federal Resume
The “Looking for Specific Job Environment”
section is used when an agency is searching
Creating a Federal Resume
The “Desired Location” screen is also used when
agencies are searching resumes.
Creating a Federal Resume
From this page, you will choose to save or activate
the resume.
Creating a Federal Resume
Now that you have created a resume, you are able to view,
edit, duplicate, delete or renew your resume as needed
by signing on to your account and making necessary
enhancements and changes.
Applying Process
After you locate and apply for a job
posting, the agency will assess the
applicant for the position in the
following ways:
• Application questionnaire
• Essays (sometimes called KSAs)
Knowledge Skill Abilities
What is KSA
KSA is an acronym for:
Knowledge, Skill and
Abilities. You should:
• Specifically address each KSA
in your application, providing
examples of how your past
experience prepares you for
this new role.
• Write in complete sentences in
first person, using specific
• Vary in length, using 2-3
example paragraphs
Agencies commonly require
essays as part of the
application to address
characteristics they seek:
• Used to determine the best
qualified candidate
• Vary, depending on the job
The Most Effective Approach To
Answering KSAs
The CCAR Method
C: Context
C: Challenges
A: Action
R: Results
CCAR Method: Context
Describe the specific problem you had to
address. What did you have to:
 solve
respond to
CCAR Method: Challenges
Describe the factors that contributed to a
particular challenge such as:
 budget cuts
new legislation
institutional reform
new goals from upper management
CCAR Method: Action
Describe the steps you took to solve the
Be Specific
Stay away from the ordinary – be
*extra*ordinary in your response.
CCAR Method: Result
Describe the outcomes of your actions
 $, %, #, grades.
What was the difference you made?
Highlight the best—include incentives,
contests, or team activities that enhanced
the end results
Tips For Applying
• Plan ahead
Allow plenty of time to complete or adjust the resume. Up to five
versions of your resume may be stored in your account for use in
applying for different types of postings
• Select Carefully
Always consider using a tailored application for each vacancy you
• Prepare for a wait
Don’t assume you’ve been rejected if you do not hear back within
weeks of applying.
• Follow-up with an agency
Contact the identified representative to learn the status of your
application or find out more about the job.
What Happens Next
• After the closing dates for the applications, the agencies
evaluate the candidate’s qualifications.
• From this assessment, the agency produces a list of
qualified candidates.
• From this list, the agency selects the top candidates for
• After the interview, the best candidate is selected. (some
agencies require security clearance)
• Federal agencies hire the best and
brightest, and getting a federal position is
• Increase your chances by following these
clear steps:
-Research potential opportunities regularly
-Consider various employment avenues
-Follow the application directions carefully
Thank you
We are keeping it “Green”
Please provide your email address before
leaving to have the links and resources
sent to you for this workshop. 

PREPARING EFFECTIVE RESUMESteps to landing your next …