Natcoms as Knowledge Brokers
UNESCO National Commissions as
Knowledge Brokers
Training Workshop for Documentalists of
National Commissions of the Caribbean
Castries, St. Lucia, 1-3 December 2004
Axel Plathe
UNESCO, Information Society Divisionn
[email protected]
Castries - 2004 - 1
Natcoms as Knowledge Brokers
What is a Knowledge Broker?
“An intermediary
that links the people
who use knowledge
and those
who create it”
Castries - 2004 - 2
Natcoms as Knowledge Brokers
Key functions of Natcoms
Information functions
of Natcoms
Help to make
UNESCO (better) known
Provide information
to UNESCO
Constitution of UNESCO (Article VII)/ Charter of National Commissions
Castries - 2004 - 3
Natcoms as Knowledge Brokers
Information functions
Natcom > Country (internal “clients”)
• Inform national agencies & institutions of GC/Ex Board
conclusions & recommendations
• Disseminate findings of studies and reports
• Translate, adapt and disseminate UNESCO
publications/documents in national languages
• Arouse public interest in UNESCO
• Disseminate information on UNESCO (mass media and
the general public)
• Provide a channel for disseminating information obtained
from other countries
Castries - 2004 - 4
Natcoms as Knowledge Brokers
Information functions
Natcoms > Secretariat
• Inform the Secretariat on national requirements and
priorities
• Make their views known when surveys or inquiries
are carried out
• Provide knowledge on national expertise (e.g.
consultants)
Castries - 2004 - 5
Natcoms as Knowledge Brokers
Information channels
National
International
Broad
Public
Mass
media
Government
& institutions
State agencies and services, professional and other
associations, universities and other centres of
research and education, and other institutions
concerned with education, the sciences, culture and
information
UNESCO
(HQ & Field)
National
Commission
Other IGOs
& NGOs
Other
Natcoms
Castries - 2004 - 6
Natcoms as Knowledge Brokers
Information flows
Information
creators
National
Commissions
Information
users
Information
user
Secretariat
(HQ & field)
Information
creators
Castries - 2004 - 7
Natcoms as Knowledge Brokers
Types of information
•
•
•
•
•
Documents
Databases
Directories
Newsletter
Expertise in given areas
– Institutional (e.g. universities)
– Individual (e.g. consultants, experts)
• Best practices
•
Your
suggestions
Castries - 2004 - 8
Natcoms as Knowledge Brokers
Tools
• Online
–
–
–
–
E-mail lists
Blogs
Websites
Content management
systems (CMS)
A weblog, or simply a blog, is a web application
which contains periodic, reverse chronologically
ordered posts on a common webpage. Such a Web
site would typically be accessible to any Internet user.
Your
suggestions
Castries - 2004 - 9
Natcoms as Knowledge Brokers
Tools
• Off-line
– Paper publications (e.g.montly/yearly reports)
– Documentation centres & libraries
– Meetings
–
Your
suggestions
Castries - 2004 - 10
Natcoms as Knowledge Brokers
Needs
• Information resources
– UNESCO official documents
– UNESCO publications
– News services (on/off line)
–
UNESDOC/
UNESBIB
Your
suggestions
Castries - 2004 - 11
Natcoms as Knowledge Brokers
Needs
• Human capacities
–
–
–
–
«Information literacy»
Knowledge manager expertise
Documentalist/librarian expertise
Web expertise
–
Your
suggestions?
Castries - 2004 - 12
Natcoms as Knowledge Brokers
Needs
• Technical tools
– CDS/ISIS
– UNESCO Thesaurus
– Internet connection
– E-mail tools
– CMS (Master website for Natcoms)
–
Your
suggestions
Castries - 2004 - 13
Natcoms as Knowledge Brokers
Information or Knowledge?
Information
Knowledge
Information can be considered as a message. It
typically has a sender and a receiver. Information
is the sort of stuff that can, at least potentially, be
saved onto a computer. Data is a type of
information that is structured, but has not been
interpreted.
Knowledge might be described as information
that has a use or purpose. Whereas information
can be placed onto a computer, knowledge exists
in the heads of people. Knowledge is information
to which an intent has been attached.
Castries - 2004 - 14
Natcoms as Knowledge Brokers
Knowledge Management
• Seeks to make the best use of the knowledge
that is available to an organization
• Creates new knowledge in the process
"Knowledge Management caters to the critical issues of organizational
adaptation, survival, and competence in face of increasingly discontinuous
environmental change....
Essentially, it embodies organizational processes that seek synergistic
combination of data and information processing capacity of information
technologies, and the creative and innovative capacity of human beings.“
http://www.kmnetwork.com
Castries - 2004 - 15
Natcoms as Knowledge Brokers
Knowledge Management
Organizational process
Synergistic
combination
Data and information
processing capacity of IT
Creative and innovative
capacity of human beings
Natcoms ?
Castries - 2004 - 16
Natcoms as Knowledge Brokers
Castries - 2004 - 17
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