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Development of HiEdQUAL for Measuring Service Quality in
Chapter 1
Eeks! Is My Survey Valid?
PSY 525 - University of North Carolina at Wilmington
PSY 525 - UNCW Faculty and Staff Web Pages
10 years of service quality measurement: reviewing the use of the
Jeopardy Intermediate Level PowerPoint
Managing HRM, 2/e by Gomes-Mejia
Slide 1
Piers-Harris
ZG12-125 - West East Institute