Produced as implementation of the project
ERA_IP_10_2008/11/2008
Basic issues of e-government
beyond the EU
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09-10-21
E–Government Readiness Index
Top 10 Countries
09-10-21
http://www2.unpan.org/egovkb/global_reports/08report.htm
E–Participation Index
Top 10 Countries
09-10-21
http://www2.unpan.org/egovkb/global_reports/08report.htm
Canada
09-10-21
Access to Information Act
Every person who is a
Canadian citizen, or a permanent resident
has a right to and shall, on request, be given access to any
record under the control of a government
institution
09-10-21
Traditional channels
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•
Publication on
government
institutions
Bulletin (at
least twice a
year) updating
the publication
09-10-21
Control procedures
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When the government institution extends a
time limit for more than thirty days, he has to
give notice of the extension to the
Information Commissioner at the same time
as notice is given to the user
09-10-21
Fees
•
You may be required to pay :
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–
–
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Application fee, not exceeding twenty-five dollars,
Cost of reproduction,
Alternative format
For every hour in excess of five hours that is
reasonably required to search for the record or
prepare any part of it
09-10-21
Federal Identity Program
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Consistent identification of federal activities;
Equality of status of the two official languages
Promote good management practices in the
field of corporate identity and information
design.
Responsible body - Treasury Board
09-10-21
Corporate symbol
•
The "Canada" wordmark, which is the global
corporate symbol of the government,
09-10-21
Corporate signatures
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Corporate signature - symbol and a bilingual
title
The Coat of Arms – ministers, parliamentary
secretaries and insitutions reporting to them
The flag symbol – other federal bodies
09-10-21
Bilinguality
•
Yes, they are completly
crazy about it:
–
present the two official
languages with equal
prominence, i.e. in
exactly the same
colours and with
identical style, size, and
weight of type;
09-10-21
Common Look and Feel for the
Internet
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Responsible body - Treasury Board
Bilinguality!
Set of standards for the layout
09-10-21
Bilingual Welcome Page template
09-10-21
Bilingual Welcome Page template
09-10-21
Content page template for
bilingual sites
09-10-21
Fight against cybersquatting
•
institution must register and maintain the
registrations for its domain names in the gc.ca
sub domain and any domain names that
include its title and abbreviation in commonly
used Internet top-level domains.
09-10-21
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Trio of integrated gateway sites
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citizen services - servicecanada.gc.ca,
business services - canadabusiness.gc.ca
the international community canadainternational.gc.ca
09-10-21
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09-10-21
Obligatory content
•
Important Notices
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Privacy Notice
Official Languages Notice
Hyperlinking Notice
Copyright / Permission to Reproduce Notice
Reproduction of Government Symbols
09-10-21
Canada
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Accountability
Unification
Universal accessibility
09-10-21
USA
09-10-21
Freedom of Information Act
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•
Enacted in 1966, since then amended many times
Each time there are some national security concerns
huge sets of information are being excluded from
FOIA
09-10-21
Supplies for aircraft carriers online
09-10-21
National information policy
Information is not
–
a commodity to be bargained for in the marketplace; it is, rather, a
vital life fluid coursing throughout the body politic, essential to its
continuing renewal and growth. It is thus incumbent upon the nation
to provide the requisite arterial system, as well as the free and
equitable flow of all non-proprietary, non-confidential information to
each individual, regardless of location, level of comprehension,
economic status, or other circumstances
David Kaser (1978 )
09-10-21
The Government Paperwork
Elimination Act
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•
Enacted in 1998 r.
Till the end of the year 2003 all information
and services channels (Internet, phone, face
to face) should be equal
09-10-21
Government Paperwork Elimination Act (GPEA)
09-10-21
eGovernment strategy
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eGovernment action plan was part of
President’s Management Agenda (PMA)
from 2002 – set of reforms being
implemented during presidency of G. Bush.
09-10-21
e-Government portfolios
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Goverment to Business (G2B)
Government to Citizens (G2C)
Government to Government (G2G)
Internal Efficiency and Effectiveness (IEE)
09-10-21
e-Goverment Scorecard
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The Stoplight Scoring System
The scorecard employs a simple grading system
common today in well-run businesses:
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Green for success,
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Yellow for mixed results, and
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Red for unsatisfactory.
09-10-21
09-10-21
Some examples
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09-10-21
USA.gov (G2C, G2B)
Recreation.gov (G2C)
E-travel (G2G) – hotels, cars, tickets, food,etc.
USAJOBS (G2C, G2B) – over 2,5 milions CVs.
Disasterhelp.gov (G2C) – over 65 000 zarejestrowanych
registered users
e-Vital (G2G) – electronic registration of deaths, saves
36-41 mln $ per year
09-10-21
09-10-21
Visitor tracking system
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Developed by the Homeland Security Department –
integration of 28 databases (including 1 biometric) containing
information on criminals and terrorists
US VISIT was implemented in 2004 at 115 airports and 14
seaports
Travelers has to give information on where they are going and
who they are, 2 fingerprints and digital photo
09-10-21
Elections of 2008
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Santa Clara County. Fifty-seven of the county's 785 Sequoia touch screen
Voting Systems machines failed on Election Day, resulting in hours long
delays before replacements arrived. Loose printer connections, as well as
dead batteries and broken screens, caused the failures
elections officials had to break up early voting results into smaller pieces
to prevent crashing the computer system, and about 150 optical scanners
had trouble transmitting results and had to be manually taken to the
elections office (FL)
iVotronic touch screen voting machines were not zeroed out after testing
(which means they still retained test votes). In some locations, voting was
delayed until the problem was fixed. (AR)
09-10-21
Elections of 2008
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•
In Chicago, when someone pressed Obama, the machine recorded they
actually voted for McCain. This was reported to City Hall; the machine was
shut down. (IL)
A man who voted in Grove City said the iVotronic touch screen machine
shut down on him, forcing him to cast his ballot after voting on only three
of eight pages. He said the same thing happened to his wife. (OH)
09-10-21
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