• Human qualities that are
different from our own
and those of groups to
which we belong but are
manifested in other
individuals and groups.
Dimensions: ethnicity,
gender, race, physical
abilities or qualities,
sexual orientation etc..
(Adapted from Marylin Loden and Judy
Rosener, Workforce America: Managing
Employee Diversity as a Vital Resource,
Illinois: Business One Irwin, 1991, p.18)
• Police – „different
ability”, „different
needs to support” of
some members of
minority communities
The concept of diversity has acquired a particular importance for the
Police Forces around the country following the findings of Stephen
Lawrence Enquiry.
1. The Race Relation (Amendment) Act 2000 – arose directly from the
recommendations of the Stephen Lawrence Inquiry Report
2. Crime and Disorder Act 1998 (introduce specific racially aggravated
3. Human Rights Act
4. Race Equality Scheme (result of Race Relation Act 2000)
Its now emphasised that, as a public service provider the Police has a duty
to provide the required degree of service for all members of community.
The duty to promote race equality - all police forces and authorities have
a statutory general duty to work towards:
• eliminating unlawful racial discrimination
• promoting race equality
• promoting good relations between people from different racial groups
• Racist incident – any incident
which is perceived to be racist
by the victim or ant other
• Faith Related Incident – any
incident which is perceived to
be based upon prejudice toward
or hatred of the faith of the
victim or so perceived by the
victim or any other person
• Secondary victimisation – if
victims of hate crimes or
incidents experience
indifference or rejection
• Unprovoked assault, abuse, or
harassment of any person of visible
ethnicity, or those for whom English is
not a first language (unprovoked
damage to property, graffiti)
Any incident in which members of
the asylum seeker & refugee
communities are similarly targeted
Incidents that occur in and around
take away & restaurant premises
that are own and staffed by people
of visible ethnicity or international
background – Chinese and Indian
food premises, kebab, pizza, fish
and chips shop
Diversity Officers – key roles: to provide regular contact
point for victims and community groups
How we do it:
• Contacting the victim by letter,
• Signposting to alternative agencies
for support and advice (Intercom,
DEREC, Victim Support)
• Keeping the list of suitable contacts
for diverse group for advice and
guidance (CAB, Social Services)
Also part of the role
- collecting statistics and information
on hate crimes
Welcome to the Police Leaflet introduction packs for emigrants
detailing expectations and basic law
to abide by
Leaflets in various languages to Stop
and Search and Crime prevention
Statement taking – assisting
Diversity Resource book – for
Officers who wish to engage with
their diverse groups + locations,
contact numbers
Partnership work with other agencies
– where a victim of racial harassment
requires assistance with a housing
Regular visits in take ways
Visiting places where people from
ethnic minorities are employed
(Lloyd Monder)
It is often difficult to obtain
information on the issues faced by
members of minority communities.
Communication may be
problematic, whilst some group
feel intimidated by the Police and
find it hard to express their needs
Barriers to reporting
Language barrier
Victims feel the crime was not
important enough
Victims feel the police would not
take them seriously
Some do not trust the Police
Difficult to reach groups
• Asylum seekers and refugees
What do we do:
• Interpreters
• Language line
• Work in partnership with other
organisations like Race Equality
• Consulting members of ethnic
minorities (Chinese Take Ways

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