Elavon
One World. One source for Payment
Processing... Worldwide.
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Elavon - Who we are
 Elavon is a leading global provider of
merchant acquiring services.
Our Mission
 We think global and support local with offices
in the US, Canada, Puerto Rico, Mexico, Brazil,
United Kingdom, Ireland, Germany, Poland,
Norway and Spain.
 Our breadth of solutions, depth of experience
and total commitment to providing the most
responsive, highly individualized service is
unmatched in the industry.
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Elavon drives growth
for our Customers and Partners
by enabling commerce around
the world.
We do this by delivering
comprehensive,
secure and scalable payment
solutions.
Elavon – Who we are
 From our beginnings as NOVA Information Systems and
euroConex, we have grown in our respective markets until
coming together as Elavon in 2008.
 Every day, more than 1 million merchants trust us to efficiently
and securely manage their payments business.
 We extend powerful payment solutions, flexible connectivity
options and effective fraud monitoring tools to customers
around the globe.
 Clients are attracted to our robust and secure international
processing platform that extends cross-border reach across their
footprint.
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Elavon Market Rankings
2012 Acquirers in Europe1
Customers
Volume
(billion USD)
RBS WorldPay (UK)
422,085
$377.83
Groupe Credit
Agricole(FR)
360,139
$127.61
Elavon
270,806
$83.31
Groupe Credit Mutuel
(FR)
229,883
$156.67
Barclays
197,022
$245.90
2012 US-Acquirers2
Customers
First Data**
Elavon Global Merchant Mix (volume)
Volume
(billion USD)
2,158,111
$1,599,838.8
Elavon***
828,047
$254,516.8
Global Payments
629,000
$117,755.2
Intuit
507,401
$31,924.8
Vantiv
399,548
$494,609.6
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Elavon Global Market Mix
(volume)
Segment
Volume
Micro
< $100K
Small
$100K - $5MM
Middle
$5MM - $15MM
Large
> $15MM
Nilson Report, June 2013, total volume
Report, March 2013, total volume
**First Data is comprised of First Data, Bank of America, Wells Fargo, SunTrust, PNC & Sovereign/Santander in the US
*** Elavon is comprised of Elavon and Key Merchant Services
2Nilson
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U.S. Bank: A Leader in Financial Services
U.S. Bancorp (NYSE: USB) is the parent company of Elavon.
Facts about U.S. Bank:
 U.S. Bank is the 5th largest commercial bank in the United States
 U.S. Bank was awarded multiple times by renowned financial magazines:
 One of the Most Reputable Companies (Forbes Magazine, 04/2012)
 One of the World’s 50 Safest Banks (Global Finance, 10/2012)
 One of the “Best Banks in America” (Money Magazine, 10/2012)
 U.S. Bank offers a solid capital position (Stand Q1/2013):
 $ 355 billion in assets
 $ 248 billion in deposits
 8.6 % equity ratio
 17.6 million customers
 65,000 employees
 26 % of U.S. Bank’s revenue derives from the Payment Business
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Elavon at a Glance
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1991 founded in the US as NOVA Information Systems
2001 entered the European market as euroConex
 Became a full member of the card organisations
after the foundation of Elavon Financial Services
More than 1.3 million customers worldwide
3,600 employees worldwide
 More than 1,000 employees in Europe
Process over 3 billion transactions annually, worth
more than $ 300 billion and:
 No. 1 Airline Processor
 No. 2 Hospitality/T&E Processor
 No. 4 according to U.S. Transaction volumes
(Abrechnungsvolumen)
 No. 6 in Europe
Elavon won an award for its
International Processing
Platform (IPP) and its selfestablished IP-Gateway.
During the Cards &
Payments Awards in
February 2012 in London
Elavon‘s payment
processing technology was
awarded for the „Best
Merchant Acquiring
Initiative“.
Elavon in Europe
2009
2004
Acquired Diners Club Portfolio
• Buyout Joint Venture BOI
2000
of Citibank in 8 European
Joint Venture with • Alliance & Leicester (UK)
countries
• SEB (NOR)
Bank of Ireland, BOI
(IRE)
Cardpoint (POL)
2003
Santander DCC
2005
Citibank Card Acceptance
(Int’l, UK, GER, BEL, POL, ITA)
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2012
Joint Venture with Santander
(ESP)
Über Elavon
History of Elavon (1991-2012)
• EuroConex founded with
Bank of Ireland as joint
venture and entered
European market.
• Became a part of U.S. Bank,
currently the 5th largest
commercial bank in the US
with more than $ 355 billion
in assets (Q1/2013)
1991
Founded in the US
as NOVA
Information
Systems
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2001
The Elavon brand is
launched
• Entered Canada
through acquisition of
InternetSecure
• Acquired Citibank Card
Acceptance in Europe
(GER, UK, POL, ITA,
BEL)
2004
2005
• Bought out Bank of Ireland’s
shares in euroConex
• Expanded rapidly through
acquisitions in the United
Kingdom, Poland and Norway
• Entered Spain through an
alliance with Santander
Elavon acquired
Citibank’s Diners
Club Card
merchant-location
portfolio in
Western Europe
2008
2009
2010
• Joint Venture
with Citibank in
Brazil
2011
• Completed
International
Processing Platform
in Europe
2012
• Joint Venture
with
Santander in
Spain
• Entered Mexico
through an
alliance with
Santander
About Elavon
Our Card Payment Solutions Marketplaces
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A Truly Pan-European Business
 Over 370,000 Merchants*
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in 30 countries
Authorise in almost 100
currencies
16 Settlement currencies
All major credit and debit
cards
Partnership model
*including JV with Santander
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Elavon Payment Solutions
Point of Sale
Solutions
Core Processing
Solutions
Range of POS Terminals
Payment Gateway
Integrated POS
Solutions
MobileMerchant
Credit & Debit
Multi-Currency
Cross-Border
Value Added
Solutions
Reporting Solutions
Tourist Payment
Dynamic Currency
Conversion
Tax-Free
Electronic Gift Card Plus
iMerchantConnect
Dashboard Reporting
Security Solutions
PCI Compliance
Programme
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International Vertical Markets
Hospitality/T&E
Airlines
Retail
E-Commerce
Petrol
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Leadership through optimized business processes
 Payments without Borders
 Streamlined processing and settlement of card
payments through secure and reliable processing
platforms.
 Free and consistent online reporting – ideal for
customers who are operating in different
countries.
 Multi-Currency – Accept payments in any of
Elavon’s nearly 100 authorisation currencies,
choose settlement in one of 16 currencies.
Customers do not have to deal with conversion
rates.
 Your Partner for all Transaction Processes
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Credit/Underwriting
Voice Authorization
Chargebacks & Retrievals
Credit & Risk Management
Compliance/Quality
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Global Thinking,
local Know-how
Your advantages
• Consolidation of card processing saves
time and money
• Consistent reporting will simplify your
accounting
• Multi-lingual support (11 languages)
• Fast solutions – trasactions can be
entirely processed through Elavon.
Payment Solutions
POS Terminals
 Protect data from the point of payment
to processing and settlement
 Extensive selection of terminals
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Desktop terminals
IP terminals
External PIN pad
Portable handheld terminals
Mobile handheld terminals
Contactless terminals
Security Solutions - Overview
 Tokenization
 Encryption
 End-to-end encryption (E2EE)
 Point-to-point encryption (P2PE)
 Format-preserving encryption
 De-scoping PCI
Reduce Scope and Shift Responsibility
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A Sample of our Alliance & Referral Partners
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About Elavon
Select Global Customers
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Retailers & Fuel
E-commerce &
Gaming
Airlines
Hospitality/T&E
Disney
888.com
Easyjet
Accor
ZARA (Inditex)
Gamestop
Ryanair
NH Hotels
Primark
Paddy Power
LOT
Hertz
Abercrombie & Fitch
Tickets.com
United Airlines
Europcar
Costco
Microsoft
Korean Airlines
Royal Caribbean Cruise Lines
BP
HP
Norwegian Airlines
Carnival Cruise Lines
Mango
Allianz
China Southern Airlines
Starwood Hotels
Our Offer at a Glance 1/2
Global Payment Solutions
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Focus on credit and debit card processing
Cross-border solutions
Efficient and secure International Payment Processing technology
Operations & Customer Service Center in the US, Canada, Mexico, Brazil, United Kingdom,
Ireland, Germany, Norway, Poland and Spain
Global Know-how combined with local market knowledge
Multi-currency Processing
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Sell products in any of Elavon’s nearly 100 authorisation currencies
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Choose settlement in one of 16 currencies
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Dynamic Currency Conversion for up to 48 currencies
Our Offer at a Glance 2/2
Global Acquiring Focus
Payment Acceptance made easy
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Acceptance of Visa & MasterCard, Diners Club
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National debit card solutions
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American Express Authorisation, Settlement & Service (Ireland)
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Stationary, mobile und portable terminal solutions (EMV, PCI)
Responsive Customer Service
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24-hour support team provides essential services from front-line help desk to back-end
technical support and voice authorization services
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Multi-lingual support (11 languages)
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Effective fraud prevention, chargeback management and security solutions
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Timely, comprehensive reporting capabilities through our web-based iMerchantConnect
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Corporate Client Premier Services
The Premier Services team responds to all operational queries and provides a single
point of contact for any query in addition to the Sales Relationship Manager.
 Provide first-hand information about the latest developments in
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the card payment industry
Minimise impact of card industry changes
Works with customers to define reports matched to business
needs
Conducts comprehensive reviews to achieve optimum value for
customers
Handles contract renewals, amendments and other paperwork
Benefit from one dedicated contact
Assistance to combat card fraud
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Elavon
One World. One source for Payment
Processing... Worldwide.
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Elavon Corporate Overview -