Document

LibQUAL

LibQUAL

How to Listen to your Customers Using LibQUAL+

How to Listen to your Customers Using LibQUAL+

Title of Presentation

Title of Presentation

Slide 1

Slide 1

Slide 1

Bench-marking on a national scale

Bench-marking on a national scale

Preparing for the Survey Implementation

Preparing for the Survey Implementation

Slide 1

Slide 1

Slide 1

An Introduction to LibQUAL+

An Introduction to LibQUAL+

Performance Measurement in Libraries

Performance Measurement in Libraries

Overview and History - Dave Reed's Home Page

Overview and History - Dave Reed's Home Page