Chapter 1: Introduction: Marketing for Hospitality and Tourism

Hospitality Management Society

Hospitality Management Society

Customer Service

Customer Service

21st Century Hospitality Industry

21st Century Hospitality Industry

Slide 1

293NMANV587M – Introduction to Hospitality Management

293NMANV587M – Introduction to Hospitality Management

I = Introduced E = Emphasized R = Reinforced Hospitality and

I = Introduced E = Emphasized R = Reinforced Hospitality and

Unit 1 - Introduction to the Hospitality Industry

Unit 1 - Introduction to the Hospitality Industry

History of Hospitality

History of Hospitality

Course Outline - Gavilan College

Course Outline - Gavilan College