Development of a Safety
Management System in Hong Kong
Mass Transit Railway
Presented by Carl Wu, Safety & Quality Support Manager
in International Rail Safety Conference in Dublin
25 October, 2006
MTR Corporation Limited
2015/10/4
Page 1
Outline of the Presentation
Overview of Safety Management Development in MTR
Purpose of the Safety Management System (SMS)
Key Components of the SMS
Safety Management Process
Safety Organization
Risk Control System
MTR Corporation Limited
2015/10/4
Page 2
Overview of Safety Management Development in MTR
Stage 1
Stage 3
Stage 2
Compliance
based
Management
System
Expert
focused
Risk based
approach
Integrated
Management
System
Human factors
management
External benchmarking
External Safety Management System
Review
Safety culture development
MTR Corporation Limited
2015/10/4
Page 3
Purpose of the SMS
Purpose
All staff involved
can talk on safety
using the same
language.
It reduces the need for
“safety experts” as
safety management
then becomes line
management’s
responsibility.
MTR Corporation Limited
It provides a workable
framework for managing
safety in a systematic,
proactive and consistent
manner, so that the Safety
Policy can be effectively
implemented.
It allows
management to
manage safety
systematically like all
other critical aspects
of the business.
2015/10/4
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SMS – an integral part of the Integrated
Management System
Drive
r
Measure
System
Goal
System Management
Leadership


Integrated Management Review
Integrated Audit
Policy Manual




Mission
Vision
Policy
Objectives
System
Integration
System
Management
Manual
Quality
Safety
Environmental
TQM, etc.



Strategic
Management
Systems

System
Implementation
Cyber Information




Integrated
Procedures
Work Instructions
Support Documents
Information Mall
Business
Goal
Balanced
Scorecard
Team-driven Organization



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Management Committee
Champion-led Teams
Continuous Improvement Teams
2015/10/4
Page 5
Total
Customer
Satisfaction
Customer
Service
Standards
SMS – Key components
Safety Tasks and
Safety Modules
Safety Policy
Staff
Consultation
Safety
Management
Process
Safety
Responsibility
Statements /
Cards
SMS
Safety Audit
System
Safety
Committees
Safety Critical
Items / Systems
MTR Corporation Limited
Risk Control
System
2015/10/4
Page 6
Safety Management Process
 The Safety Management Process aligns with Health &
Safety Executive’s guidance HSG65 Successful Health
and Safety Management.
MTR Corporation Limited
2015/10/4
Page 7
Safety Policy
GOAL SETTING approach for
continuous improvement
Safety demands ACTIVE
involvement by all
Safety management is LINE
MANAGEMENT’S RESPONSIBILITY
Safety Strategy to achieve:
a climate of safety awareness
continuous improvement in safety
performance
MTR Corporation Limited
2015/10/4
Page 8
Safety Organization
Board
Executive Committee
Corporate Safety Committee
Operations Safety Committee
Operations
Standards
Committee
(OPSC)
MTR Corporation Limited
Safety
Technical
Committee
(SAFTEC)
Risk Control &
Analysis
Committee
(RCAC)
Project
Operational
Safety Steering
Committee
(POSSC)
2015/10/4
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Contractor
Safety Subcommittee
(CSSC)
Managing safety – from committee to the individual
 Operations Safety Committee sets policy & strategy
 Five sub-committees
 Line management directly responsible for safety
 Safety & Quality Department provides advices and supports,
facilitates and carries out audits
 At least one item in the individual Key Objectives
should be safety-related
 Safety Responsibility
Statement/Card for
everybody
MTR Corporation Limited
2015/10/4
Page 10
Safety Tasks and Safety Modules
Safety Tasks collectively provide a
broad scope for the management of
safety which are most relevant to safe
operation of the Railway.
Task 1 : Information
Task 7 :
Communication on Safety
Matters
Task 8 :
Contractors and Visitors
Emergency Preparedness
and Response
Task 10 : Accident Reporting and
Investigation
Task 9 :
Task 2 : Safe Systems of Work
Task 11 : Safety Inspections
Design and Project
Task 3 : Asset,
Management
Performance
Task 12 : Safety
Monitoring
Task 4 : Protective Equipment
Task 13 : Funding for Safety
Task 5 : Fire
Task 14 : Review and Audit
Task 6 : Human Resources
Task 15 : Security
Each Safety Task has an objective to be achieved, supported by a number
of Safety Modules that provide the standards to be met.
MTR Corporation Limited
2015/10/4
Page 11
Safety communication & promotion
Staff consultation and communication
 Safety is a standing agenda item in line management
meetings at all levels
 Regular safety briefings and pre-work safety talks are held
for different work teams
 Safety topics are discussed regularly at Divisional level
communications
 SCC and JCC Compulsory Agenda Item
SCC
&
JCC
Divisional
level
communications
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Work
teams
Line
management
meetings
2015/10/4
Page 12
Safety communication & promotion, continued
Staff and Contractor Safety promotion
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ESQ Quiz
First Aid Competition
Operations Safety Forum
Contractor Safety Performance
Award Scheme
2015/10/4
Page 13
Safety communication & promotion, continued
Safety Month
Passenger
Safety
promotion
to
promote
safe
behaviour
on railway
Escalator Safety Campaign
Elderly centre visit
Elderly centre visit
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On-line interactive safety game
2015/10/4
Page 14
Safety Audits
Provide assurance on
the compliance and
effectiveness of
safety management
Raise safety
awareness
Purpose
Assist line management
in identifying
opportunities for
improving safety
performance
Identify new
hazards
Types of audits, including:
System Audit
Activity Audit
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Contractor Audit; and
Safety Technical Audit
2015/10/4
Page 15
Safety Critical Items / Systems
Safety Critical System
As an engineering system that requires stringent design
controls to ensure that its safety functions are designed
to be as intrinsically robust as practicable
Safety Critical Item
As an engineering item whose integrity is critical to the
safe operation of the Railway
Its failure to perform its functions could lead to an
accident involving loss of life or injury to safety,
contractors, passengers or the public
All aspects of the management of these items/systems
from design through to operation and maintenance are
subject to stringent controls
MTR Corporation Limited
2015/10/4
Page 16
Traditional safety management
Incident
Investigation
Identifying
Causes
Improvement
Reactive Approach
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Monitoring
2015/10/4
Page 17
Risk Control System
Adopted a risk-based approach in managing safety
Committed to reducing safety risks to our customers, the
public, our contractors and staff to As Low as Reasonably
Practicable (ALARP)
MTR Corporation Limited
2015/10/4
Page 18
Risk Matrix
MTR Corporation Limited
2015/10/4
Page 19
Conclusion
MTR’s Safety Management System is modern,
comprehensive and practical, representing a
best-in-class application for railways in Hong
Kong
MTR Corporation Limited
2015/10/4
Page 20
MTR Corporation Limited
2015/10/4
Page 21
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