Service Charging
Platform
Converged Billing
Modules
0 Account Balance Management
0 Subscription Charges
0 Balance Transfer
0 Charges
0 Limitations
0 Credit Reservation and Refund
0 Rated Service Charge
0 Balance Adjustment
0 Payments
0 Credit Limit Management
0 Balance Expiry Management
0 Services
0 Create as many services and their offerings
0 Corporate Billing and Enterprise Accounts
0 Multiple using parties under a single paying party
Converged Billing
Modules
0 Account Balance Management
0 Subscription Charges
0 Balance Transfer
0 Charges
0 Limitations
0 Credit Reservation and Refund
0 Rated Service Charge
0 Balance Adjustment
0 Payments
0 Credit Limit Management
0 Balance Expiry Management
Converged Billing
0 Services
0 Create as many services and their offerings
Converged Billing
0 Payment Processing
0 Voucher Redemption
0 Support for multiple voucher systems
0 Subscriber wise failed recharge attempt count
0 Plan Selection based on PIN
0 Maximum Balance Check
0 Service Credit Redemption
0 Interface with Franchisee Self-Care portal
0 Interfaces with SMS and IVR gateways
Converged Billing
0 Open API for integration of payment kiosks
0 Offline Payment
0 PoS Integration
0 CSR portal integration
0 Online Payment
0 Payment gateway integration
Converged Billing
0 Paypal / Money Booker other such gateways
support
0 Extensible online payment gateway integration
0 Automatic payment triggers in real-time
0 Interface with service management systems for
automatic resumption of services
Converged Billing
0 Billing Cycles
0 Flexible management of billing cycles
0 Daily Cycle
0 Weekly Cycle (Any of the seven days)
0 Monthly Cycle (Any of the 31 days)
0 Quarterly Cycle
0 Yearly Cycle
0 Others
0 Support for perpetual services
Converged Billing
0 Subscription Model
0 Support for base subscription of each using party
for each service
0 Bundled services with Plan level subscription
charges
0 Support for Service add-ons
0 Extra features
0 Higher QoS
0 Support for Resource add-ons
0 Extra Resources
0 Support for Counter add-ons
0 Extra Duration
0 Extra Usage
0 Extra Events
Converged Billing
0 Subscription Charges
0 Automatic billing cycle processing
0 Base service subscriptions
0 Subscribed Add-Ons
0 Service Add-Ons
0 Value Added Services
0 Resource Add-Ons
0 Counter Add-Ons
Converged Billing
0 Line Rents
0 Amortized charges (charges that stop after amount has been
0
0
0
0
0
0
0
0
0
0
debited)
Counter instances refresh on charging system
Prorated charges for mid-cycle subscriptions and changes
Activation charges
Non-default charges for individual subscribers
Approval workflows for non-default charge authorization
Rule based deduction based on Subscriber’s life cycle
Charging Priority
Charging Retries
Late Payment Charges
Cancellation Charges
Converged Billing
0 Rated Service Charges
Provides an interface to the Charging Applications to
inform values of charging details for each CDR and get a
matching Sub-Invoice ID to store with the CDR
0 Interface with Charging and Rating engine for real-time
rated service charges
0 Detailed Sub-Invoicing for each CDR
0 Service Management events upon balance
depletion
Converged Billing
0 Invoicing and Financials
0 Separation of pre-paid and postpaid subscribers
0 Automatic Invoice generation
0 Sending of invoice as per customer preference
0 Email
0 Printing
0 Flexible skin based interface for invoice formatting
0 Flexible rules to club CDRs into sub-invoices to
show as a single line item in main invoice
0 Detailed reporting for aging and dunning etc.
0 Detailed interface for export to external accounting
and financial systems
Converged Billing
0 Miscellaneous Adjustments
0 Interface in CSR portal to post adjustments
0 Support for work flow definition for approval
process
0 Detailed classification of all adjustments into
charge heads
0 Service Management interfaces for blocking /
resuming services
Converged Billing
0 Non-Usage Charges
0 Detailed definition of non-usage charges
0 Flexible deduction frequency (Daily, Weekly,
Monthly, other variations)
0 Consolidated reporting on invoices
Converged Billing
0 Subscriber State Management
0 Rule based life cycle for Subscribers
0 Voluntary blocked subscribers
Converged Billing
0 Unsubscribed users and pay as you go plans
0 Unsubscribed user authentication
0 PIN based signup
0 Partner Subscriber Manager
0 Subscription based plans (hour pass, day pass,
week pass and so on)
Converged Billing
0 Promotions
0 Campaign Management
0 Support for most complex rule definition using
work flow languages for passing on bonuses to
matching customers
0 Promo-code management
0 Published and individual promo-code support
0 Integration with Customer self-serve portal
0 Multiple possible bonuses and benefits
0 Extra cash bonus
Converged Billing
0 Extra counter bonus
0 Extra duration
0 Extra usage
0 Extra events
0 Higher sub-totals
0 Extra Item Bonus (To be manually shipped)
0 Lower or zero subscription charges for a defined
period
0 Cross service bonuses
0 Detailed tracking of issues bonuses
0 Cost of sales analysis for issued bonuses
0 Detailed tracking of each issued bonus to applicable
campaign
Converged Billing
0 Virtual Operators Management
0 Manage Virtual Operators
0 Account Balance Management for Virtual Operators
0 Invoicing and Payments
0 Self-Serve Portal
0 Product Management
0 Rate Management
0 Subscriber Management
0 Subscription Management
0 Reporting
0 Multiple Currencies
Converged Billing
0 Taxation
0 Payment based taxes
0 Unlimited payment taxes supported
0 Tax exemptions record for individual subscribers
0 Usage based taxes
0 Tax deduction on subscription charges
0 Tax deduction on rated service charges
0 Charge head based flexible taxation policy
0 Allowing tax exemption on some services
0 Interface for Charging and other engines to pull
taxation rates
Converged Billing
0 Multiple Service Billing
Enables a service provider to offer multiple services to
its customers
Converged Billing
0 Charge Head Management
Flexible definition of Charge Heads which then apply to
different revenue heads and integrate with external GL
systems
0 Charge Head Group Management
0 Charge Head Management
0 Administration GUI
Converged Billing
0 Administration GUI
Converged Billing
Business Use Cases
0 Multiple Services
0 Create as many services and their offerings
Converged Billing
Business Use Cases
0 Corporate Billing and Enterprise Accounts
0 Multiple using parties under a single paying party
Converged Billing
Business Use Cases
0 Account Balance Management
0 Subscription Charges
0 Balance Transfer
0 Credit Reservation and Refund
0 Rated Service Charge
0 Balance Adjustment
0 Payments
0 Credit Limit Management
0 Automatic Payment processing triggers
Converged Billing
0 Payment Processing
0 Voucher Redemption
0 Support for multiple voucher systems
0 Service Credit Redemption
0 Interface with Franchisee Self-Care portal
0 Interfaces with SMS and IVR gateways
0 Open API for integration of payment kiosks
0 Offline Payment
0 PoS Integration
0 CSR portal integration
Converged Billing
0 Online Payment
0 Payment gateway integration
0 Paypal / Money Booker other such gateways support
0 Extensible online payment gateway integration
0 Automatic payment triggers in real-time
0 Interface with service management systems for
automatic resumption of services
Converged Billing
0 Billing Cycles
0 Flexible management of billing cycles
0 Support for perpetual services
Converged Billing
0 Subscription Model
0 Support for base subscription of each using party for
each service
0 Bundled services with Plan level subscription charges
0 Support for Service add-ons
0 Extra features
0 Higher QoS
0 Support for Resource add-ons
0 Extra Resources
0 Support for Counter add-ons
0 Extra Duration
0 Extra Usage
0 Extra Events
Converged Billing
0 Subscription Charges
0 Automatic billing cycle processing
0 Base service subscriptions
0 Subscribed Add-Ons
0 Service Add-Ons
0 Value Added Services
0 Resource Add-Ons
0 Counter Add-Ons
0 Line Rents
0 Amortized charges (charges that stop after amount has been debited)
Converged Billing
0 Interface with service management elements to block
0
0
0
0
services if needed
Counter instances refresh on charging system.
Prorated charges for mid-cycle subscriptions and
changes
Activation charges
Non-default charges for individual subscribers
0 Approval workflows for non-default charge authorization
0 Rule based deduction based on Subscriber's life cycle
Converged Billing
0 Rated Service Charges
0 Interface with Charging and Rating engine for real-time
rated service charges
0 Detailed Sub-Invoicing for each CDR
0 Service Management events upon balance depletion
Converged Billing
0 Invoicing and Financials
0 Separation of pre-paid and postpaid subscribers
0 Automatic Invoice generation
0 Sending of invoice as per customer preference
0 Email
0 Printing
0 Flexible skin based interface for invoice formatting
0 Flexible rules to club CDRs into sub-invoices to show as
a single line item in main invoice
0 Detailed reporting for aging and dunning etc.
0 Detailed interface for export to external accounting and
financial systems
Converged Billing
0 Miscellaneous Adjustments
0 Interface in CSR portal to post adjustments
0 Support for work flow definition for approval process
0 Detailed classification of all adjustments into charge
heads
0 Service Management interfaces for blocking / resuming
services
Converged Billing
0 Non-Usage Charges
0 Detailed definition of non-usage charges
0 Flexible deduction frequency (Daily, Weekly, Monthly,
other variations)
0 Consolidated reporting on invoices
Converged Billing
0 Subscriber Life Cycle Management
0 Rule based life cycle for Subscribers
0 Voluntary blocked subscribers and subscriptions
0 Interface to service management systems for
suspension / resumption of services
Converged Billing
0 Unsubscribed users and pay as you go plans
0 Unsubscribed user authentication
0 PIN based signup
0 Partner Subscriber Manager
0 Subscription based plans (hour pass, day pass, week
pass and so on)
0 Duration caps
0 Usage caps
0 Event caps
0 Bandwidth and other service profile settings
Converged Billing
0 Promotions
0 Campaign Management
0 Support for most complex rule definition using work
flow languages for passing on bonuses to matching
customers
0 Promo-code management
0 Published and individual promo-code support
0 Integration with Customer self-serve portal
0 Multiple possible bonuses and benefits
0 Extra cash bonus
0 Extra counter bonus
0
0
0
0
Extra duration
Extra usage
Extra events
Higher sub-totals
Converged Billing
0 Lower or zero subscription charges for a defined period
0 Cross service bonuses
0 Detailed tracking of issues bonuses
0 Cost of sales analysis for issued bonuses
0 Detailed tracking of each issued bonus to applicable
campaign
Converged Billing
0 Virtual Operators Management
0 Manage Virtual Operators
0 Account Balance Management for Virtual Operators
0 Invoicing and Payments
0 Self-Serve Portal
0 Product Management
0 Rate Management
0 Subscriber Management
0 Subscription Management
0 Reporting
Converged Billing
0 Multiple Currencies
0 Manage customer balances, subscription charges, rated
service charges in multiple currencies.
Converged Billing
0 Taxation
0 Payment based taxes
0 Unlimited payment taxes supported
0 Tax exemptions record for individual subscribers
0 Usage based taxes
0 Tax deduction on subscription charges
0 Tax deduction on rated service charges
0 Charge head based flexible taxation policy
0 Allowing tax exemption on some services
0 Interface for Charging and other engines to pull taxation
rates
Converged Billing
0 Operational Support
0 Monitoring
0 Bulk Operations
0 Flexible Transactional API
0 Work Flows
0 Reporting
0 Text files based activity feeds
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Service Charging Platform