Introduction to the CALD Aged
Care Strategy
Bruce Shaw
Senior Policy Officer, Aged Care
Federation of Ethnic Communities’ Councils of Australia (FECCA)
CALDWays Biannual Regional forum: Pathways to Implementation!
5 June 2013
)
Principle 1
Goal 1 Action areas (1)
Goal 1 Action areas (2)
Informed participation
in the aged care system (1)
FECCA’s role includes (1)
▫ Establishing effective consultative mechanisms
 FECCA Healthy Ageing Reference Committee
 establishing an enhanced CALD aged care policy
and communications set up within the FECCA
Secretariat
 developing effective mechanisms for consultation
and engagement at State and local levels
Informed participation
in the aged care system (2)
• FECCA’s role includes (2):
• Using NCAN (National CALD Ageing Network)
to promote 2-way communication flows across
the CALD community
)
NCAN
• NCAN currently has a page within the FECCA website
(www.fecca.org.au). At the moment, communication is
primarily via email. Its direct URL is
http://www.fecca.org.au/aboutus/projects/culturally-andlinguistically-diverse-cald-aged-care/national-cald-ageingnetwork-ncan.
• FECCA is currently constructing a more sophisticated and
interactive NCAN website within the FECCA website which
will place all information resources relating to NCAN as they
evolve.
• Please join up!
Informed participation
in the aged care system (3)
Active and effective engagement in the
Government’s aged care reform agenda (1):
• Gateway Advisory Group
 Gateway Service Scenarios and Case Studies for staff training
 PricewaterhouseCoopers (PwC) sector analysis to assess the
impact of the Aged Care Gateway on multiple stakeholders
inform the development of the Change Management Strategy
and associated work programs for the Gateway
 Carer Support Centre Sub Group
 National Consultations for the Linking Service for the Aged
Care Gateway
Informed participation
in the aged care system (4)
Active and effective engagement in the Government’s
aged care reform agenda (2):
• Home Care & Consumer Directed Care Reference Group
 Home Care CDC Evaluation Sub-Group
• Quality Indicators Advisory Group
• Specified Care and Services Reference Group
 Specified Care and Services Combined Sub Group
• Home Support Program Advisory Group
 Home Support Program Meals Review Sub Group
• Fees and Charges Discussion Group
• Ageing Expert Advisory Group
Pino Migliorino - Chair,
Federation of Ethnic
Communties' Councils of
Australia (FECCA)
Informed participation
in the aged care system (5)
• Establishing a FECCA Aged Care Reform Representatives
Working Group
• All FECCA representatives on Aged Care Reform
implementation advisory groups, working groups, and
sub groups.
• This will help ensure that the CALD advice to the
Government is considered, consistent, and expert.
)
Principle 2
A)
Principle 2: Empowerment (2)
Goal 2 Action areas (1)
Goal 2 Action areas (2)
)
Goal 2 Action areas (3)
Goal 2 Action areas (4)
Informed participation
in the aged care system (6)
• PICACs’ role/s:
 cultural competency training for all aged care services
 advancing health literacy for CALD elders and their
carers - a vital component of effective consumer
directed care (CDC)
 promoting and advancing your services in the context of
assisting the aged care reform and CALD Aged Care
Strategy implementation processes (both nationally and
at a State and local level)
The challenges and the opportunities (1)
• A key challenge remains to integrate CALD perspectives
into the overall aged care and health delivery frameworks
so that ageing and aged people from CALD backgrounds
have access and equity to the full range of appropriate
aged care services and are empowered and confident in
accessing those services.
• Our common aim must be to jointly and separately contribute
to developing an aged care system where access and equity is
integral.
The challenges and the opportunities (2)
• We are confident that the Gateway My Aged Care
website will provide acceptable translations of
information in community languages.
• There is also acceptance, but no final resolution
yet, of the need for a rapid and effective
interpreter service when people without fluent
English phone the Gateway call centre after 1 July
2013.
• These are exciting times. We look forward to
working with you towards achieving these goals.
Bruce Shaw
Senior Policy Officer, Aged Care
, Federation of Ethnic Communities''
Councils of Australia (FECCA)
Thank you
FECCA National Secretariat
Unit 1
No. 4 Phipps Close
DEAKIN ACT 2605
(PO Box 344, CURTIN ACT 2600)
Ph: (02) 6282 5755
Email: [email protected],
[email protected]
Web: www.fecca.org.au
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