MPI Poland Spring Meeting 2011
Be a Competent Business Partner
-What Anglophones Pay Attenion to
13 kwietnia 2012 r.
Be a Competent Business Partner
Keith Byrne – three important things about me
-Why Are We Here?
-How Do English Speakers Think?
-English-English translations
-How does an Anglophone Do Business?
-Defining a Winning Strategy
Be a Competent Business Partner
•What is your neighbour like?
•What are Germans/ Italians/ Americans/ Israelis/
Welshmen like?
•What is an Anglophone like?
Be a Competent Business Partner
What are Polish people like?
“Poles don’t speak foreign languages”
“Never smile, complain a lot”
“Intolerant and full of anti-semitism”
“Poles invented vodka”
“Poles are direct communicators”
“Organized crime and car theft are
commonplace”
“Poles are silent listeners”
“Insecure in front of foreigners”
“Extremely generous”
Be a Competent Business Partner
Be a Competent Business Partner for the English
“The English are Masters of the Understatement”
Be Diplomatic
“You are right, I am wrong”
Build TWO Bridges!
People prefer to do business with a friend
Be a Competent Business Partner
Be a Competent Business Partner for Americans
“Business before pleasure”
Get to the Point
“This is right, that is wrong”
Time is Money
People prefer to do business with the best supplier
Be a Competent Business Partner for Everybody
Punctuality?
Handshakes?
Smalltalk?
Eye Contact?
Mr. Smith/ John?
Mrs. Smith/ Miss Smith/ Jane?
Business Cards?
Presentations?
Rorschach Test
-“I’m worried about the older members”
-“We’ll be looking at a number of offers”
-“The price is rather high”
-“There are a few things we’re not happy about”
-“This is not what we were expecting!”
-“I understand this service is a practical joke!”
-“We’re cancelling the contract”
Be a Competent Business Partner for Everybody
Be Yourself!
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