Building trust in a multi-ethnic
neighbourhood
Chief Superintendent Gillian MacDonald
Govanhill
• Location - situated on south side of Glasgow, south of the
River Clyde, between Gorbals, Mount Florida and Queens Park
• Population - 15,000 (approx)
• History - arrival point for a number of waves of immigration,
predominantly from Ireland, Pakistan and more recently from
Poland, Slovakia, Czech Republic and Romania
Demographics
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Scotland’s most culturally diverse neighbourhood
53 languages spoken
40% (approx) ethnic minority population
3-3,500 (approx) Eastern European/Roma population
Highest proportion of private let properties in Scotland
Neighbourhoods in bottom 15% SIMD
Multiple deprivation factors present
Welcoming the new citizens of Europe
• 2004/06 – enlargement of the EU. New migrants, including
Roma, from Slovakia and Czech Republic begin to move to
Govanhill
• 2007/08 - numbers grow to include small numbers of Roman
from Romania. Challenges emerge, draw on partner resources
increases significantly, increase in complaints related to new
community, evidence of emerging community tension
Emerging Challenges
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Environmental conditions
Overcrowding in private lets
Complaints of Anti Social Behaviour
Fear of crime issues
Evidence of community tension
Organised crime
Environmental Conditions - Slovakia
Govanhill Backcourts - Before
Govanhill Front Gardens - Before
Problems and Solutions
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Partnership Response failing to achieve desired results
Unsustainable draw on resources
Fear of crime disproportionate to incidence of crime
Complaints to all agencies increasing
Community tension evident
• Something needed to change
Getting to Grips with the Problem –
Govanill Hub (2009/2010)
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Commitment of partners to try a different approach
Govanhill Hub launched (6 April 2010)
Located in the heart of the community
Statutory service providers and third sector
Daily focus and action by partners
Elegant solutions
Supported by Scottish Government
Results
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Reduction in complaints of ASB and disorder
Backcourt improvements
New community begin to engage
Eastern European Organised Crime Group dismantled
Service delivery improvements to new community
Increased applications for social housing from new community
More children in Education
Community active in seeking and supporting positive change
Govanhill Front and Back gardens - After
From Strength to Strength
• Govanhill Service Hub – community reception service opens
(Jan ’12)
• Sistema - The Big Noise, bringing music to Govanhill
• Govanhill is EPIC – partnership approach sustained
• Work to engage the community on development of local policing
plans
• Agencies and community committed to making the area better
• New community integrating and becoming more stable
• New community’s engagement with agencies increases
• Scotland starts to feel like home
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