…teaching, research and public service
Solution Overview – Presented to:
Office of the President, UC
November 15, 2006
Page 1 - October 3, 2015 – PROPRIETARY AND CONFIDENTIAL
Agenda
 8:30 – 8:35 AM
Introductions
 8:35 – 8:50 AM
SumTotal Background and Overview
 8:50 – 10:00 AM
Functional Session
10:00 – 10:15 AM
Break
10:15 – 12:00 PM
Technical Session
Solution Demonstration - Introductions
• Dave Crussell, Chief Operating Officer
• Representing Executive Officer
• Bill Docherty, Senior Director, Product Management
• University of CA Technical Program Manager
• Katie Khera, Practice Director, Professional Services
• University of CA Program Manager
SumTotal Background
Market Leader 2006
SumTotal
20%
Leader in emerging mission critical space
 The largest provider of learning and business performance technologies and
services
Saba
14%
 700+ employees
Financial leader
 Expected $100+ million in annual revenue
Largest market share by revenue
Plateau
7%
Others
42%
 45% greater than next nearest competitor
Oracle
6%
Largest customer base
 1500+ enterprise customers
 17 million users worldwide
GeoLearning
6%
SAP
5%
Commitment to Customer Success
International Presence
 Offices across the globe
 Product localized in 14 languages
100%
80%
Large Enterprise Experience (over 100,000 learners)
 Citigroup, Allstate, Lowes, Motorola,Glaxo Smith-Klein,HSBC, JP Morgan Chase,
AT&T, Starwood, Vodaphone, Cendant, many others
Service metric leader
 Double industry average of on-time, on-budget
60%
SumTotal
Industry Avg.
40%
20%
0%
On Time
On Budget
Clear Industry Leader by Revenue and Customer Count
SumTotal Systems
2006
Source: Bersin & Associates, Learning Management Systems 2004
MindSolve Acquisition Positions SumTotal as Leader in Talent Management
 SumTotal Acquired MindSolve – Nov 14th
 SumTotal only vendor to provide Best-in-Breed in learning and performance
 MindSolve’s rich, patented technology and deep domain experience cannot be
easily replicated
 Multiple deployment options allow SumTotal to provide best solution to
customers
 Performance Management is the strategic enabler:
Determining if all other TM processes are working
Reporting learning effectiveness
Identifying the right skills to hire
Proving baseline for pay for performance
 Builds base on skills & competency management
 Learning management has the highest switching costs: highest usage and
manages compliance
SumTotal Strategy Moving Forward
 Learning management is the strategic backbone:
 Highest usage in Talent Management
SumTotal Strategy After MindSolve
 Compliance management
 Supports knowledge transfer
 Identifying the right skills to hire
 Proving baseline for pay for performance
Performance
Management
($180M)
Learning
Management
($545M)
Compensation
Management
($290M)
12%
 Reporting learning effectiveness
20%
working
Content
Management
 Determining if all other TM processes are
Recruitment
Management
($660M)
17%
enabler:
25%
 Performance Management is the strategic
Knowledge Management
Web Services / Portal / Reporting and Analytics
Competency Management Platform
Integration and Data Platform
Best-of-Breed Solution Offered
Key Functionality Offered
Solution provided through partners and open
integration
Sources: Yankee Group, Gartner Group 2005 Market Size and 3 Year CAGR
Regulatory Compliance at UC
Objectives of the University of California
Priority is to Track Compliance Training
Provide Central Management of Compliance-Related Training
Activities
Adhere to Internal Compliance and External Compliance (e.g.
Ethics, Sexual Harassment, etc.)
Must Have Accurate Information for Audit Requirements
Regulatory Compliance – Holland America Case Study
Challenges
“Floating City” with Internal and External Compliance Requirements
 Municipal – Healthcare, Security, Firefighting, Waste Treatment
 Other Services – Housekeeping, Food Prep, etc.
 Over 100 Government Bodies Regulate Its Compliance
Potential Severe Penalties
 Grounded Ships and Fines, High Liabilities
SumTotal Solution
Transformed Its Compliance Training Program
 LMS Has Eliminated Lost Certificates
 No More Onerous Data Entry
 Cost Savings Lowering Phone, Fax, and Mailing Charges
 Accurate Reporting
Effective Consolidation and Automation at UC
Objectives of the University of California
Combination of Separate Learning Communities
 Moving towards a Robust, Scalable, and Consistent LMS
 Migration of Legacy Data
Connected Infrastructure for Global Tracking and Reporting
 Efficient and Cost-Effective – Less Paper Process and Manual Input of Data
and Reporting Procedures
Integration of Campus Instruction-Related Systems
 Accomplished with Long-Term Vendor Relationship
Consolidation and Automation –
National College for School Leadership
Challenges
Large and Diverse Target Audience – 130,000 Users
Inconsistency in Program Delivery and Administration
Shortage in Current and Projected Skills for Administrative Staff
SumTotal Solution
Fully Integrated Solution – Blended and Personalized Learning
Created a “Paperless System” for NCSL
Learning Content Developed Centrally and Delivered to Different
Locations
Provided a Quicker Path to Certification
High User Satisfaction – Key to Support for Future Initiatives
SumTotal Solution Set
SumTotal Systems Incorporated provides an application platform & associated services that
help organizations manage and deploy mission-critical information, skills, and knowledge across
all business processes
The SumTotal Enterprise Suite is an integrated suite of eight business performance
management applications delivering end-to-end capabilities that improve employee proficiency,
extended enterprise productivity and bottom-line results for the organization
TotalLMS™ complete learning management
TotalLCMS™ content management and creation
TotalVCS™ live training
TotalDashboard™ predictive analytics application
TotalPerformance™ performance management application
TotalAccess™ offline/mobile learning application
TotalInformation™ info management application
TotalCollaboration™ collaboration portal
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