Teaching & Learning as
Knowledge Management
M a r y A n n M a l l o y, P h D
October 2013
** Review this briefing in “Notes Page” view, then “Fit to
Window” and Zoom to read the narrative!
© 2013 Mary Ann Malloy. All rights reserved.
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** The ideas I’m sharing today are my own, not official positions
of my employer or our customers.
© 2013 Mary Ann Malloy.. All rights reserved.
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3 “Bytes”
© 2013 Mary Ann Malloy.. All rights reserved.
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What led you to choose
a STEM Career?
“What can we replicate
from your STEM journey to
create more scientists and
engineers?”
© 2013 Mary Ann Malloy. All rights reserved.
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Welcome to the STEM Factory??!
© 2013 Mary Ann Malloy.. All rights reserved.
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Nature or Nurture…?
© 2013 Mary Ann Malloy.. All rights reserved.
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My STEM Journey
1987
1977
1997 PhD (S/W
Reliability
1986
MS, Comp Sci
(Public Key
Encryption)
1981
BS, Applied Math
BA, French
1965
© 2013 Mary Ann Malloy.. All rights reserved.
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…I can do it!...
© 2013 Mary Ann Malloy.. All rights reserved.
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Where “meta-disciplines” connect?
© 2013 Mary Ann Malloy. All rights reserved.
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“Wisdom hierarchy”
more relevant, decisionquality information =
more knowledge potential
Wisdom
Data
Symbols
representing
verifiable
objects,
events,
properties
© 2013 Mary Ann Malloy.. All rights reserved.
Information
Data that
has been
rendered
useful for
making
decisions:
who, what,
where,
when, how
many
Knowledge
Information
combined to
create
instructions
and knowhow; i.e., how
to act on
decisions
Understanding
Knowledge
about why you
need to make a
decision
Experiential
knowledge &
understanding
that supports
perceiving and
assigning value
to possible
outcomes of
decisions
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Knowledge Management is a “meta-discipline”
Requires drawing from a wide range of disciplines & technologies,
including:
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Cognitive science
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Semantic networks
Artificial intelligence
Document management
Library / information science
Organizational science
Natural Language
Information / Knowledge
representation
Simulation
Technical writing
Object-oriented information
modeling
© 2013 Mary Ann Malloy.. All rights reserved.
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Relational / object databases
Electronic publishing technology
World Wide Web
Help-desk technology
Performance support systems
Expert / knowledge base
management systems (KBMS)
 Computer-supported collaborative
work (groupware)
 Decision support systems
 Search / discovery engines
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• Intellectual
capital (aka,
knowledge,
know-how) is a
valuable asset.
Knowledge
Mgmt (KM)
• People (WHO)
• Processes (WHAT)
• Technology (HOW)
.
• It can be
managed as
effectively as
physical assets.
© 2013 Mary Ann Malloy.. All rights reserved.
STEM
• A multi-disciplined set of
processes for capturing,
structuring, creating,
leveraging and reusing
intellectual capital…
• …plus cultural and technical
foundations that support
such practices
• An approach to education in
which Science and
Mathematics are taught as a
blended “meta-discipline”
using a curriculum focused on
discovery and exploratory
learning.
• Complementary Technology
provides opportunities for
students to actively engage in
creating innovative
Engineering solutions by
applying what they are
learning.
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Students in the 21st century are…
 living in an increasingly fluid, interconnected, and complex world
 learning in a global classroom
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– borderless, virtual, open-source software, 24X7 digital resources-on-demand
as much in need of skills as they are of content
wielding tools that make it possible to locate, acquire, and create
knowledge more quickly than ever before
– inclined to find information by accessing the Internet via cellphones &
computers, or chatting with friends on a social networking site
mirroring the 21st-century workplace
– By working collaboratively in teams, accomplish more than many individuals
likely to experience several career changes in their lifetimes
– lifelong learners
having to master not just the 3 Rs, but also the 4 Cs
– creativity, critical thinking, communication, and collaboration
…Learn to learn, share, grow…traits they share with
KM practitioners and knowledge workers
© 2013 Mary Ann Malloy.. All rights reserved.
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Be an advocate
for your students
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Encouraged
Given latitude
Offered choices
Provided appropriate
guidance
 Challenge with
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enrichment
Positively reinforced
Allowed to march to
his/her own drummer
© 2013 Mary Ann Malloy.. All rights reserved.
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Pushed
Left to languish……………. ..
Overwhelmed by decisions
Micro-managed
 Taught to the “average”
or “Overloaded”
 Warned not to fail
 Someone’s “do-over”
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Knowledge Café
Hands-on exercise
© 2013 Mary Ann Malloy. All rights reserved.
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What is it?
 A Knowledge Café is a means of bringing together a group of
people to have an open, creative conversation on a topic of
mutual interest to:
– share ideas and insights
– gain a deeper understanding of the subject and related issues
– surface their collective knowledge
– inspire better decision-making and innovation
http://www.gurteen.com/gurteen/gurteen.nsf/id/X000629AA/
© 2013 Mary Ann Malloy.. All rights reserved.
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“Speed session …”
 Distribute “How-to” sheet, paper and markers
 Question:
– What are the barriers to effective STEM learning in a traditional
classroom setting, and how can we overcome them?
 Identify small groups
 Take no more than 5 minutes to converse.
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– Identify the scribe.
– Discuss barriers/solutions
– A wrap-up warning will be given at 4 minutes for groups to earmark up to
3 topic ideas.
Reconvene “plenary”
Spokesperson from each group will share findings.
– Need not be the scribe; it’s OK to say “we don’t know the solution.”
© 2013 Mary Ann Malloy.. All rights reserved.
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Do you want to play???
Example of free online resource (not an endorsement!)
http://kmquest2.gw.utwente.nl/KMquestIntro/index.html
© 2013 Mary Ann Malloy.. All rights reserved.
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Wrap up
 Every STEM journey is unique.
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Not everyone will want to make it, nor should we expect this.
Be a positive role model of “life-long learning” to your students.
Be prepared to learn from them, too (knowledge exchange)
Remind parents to encourage, not push.
 KM, Teaching and Learning are all about “knowledge transfer”
 KM practitioners, knowledge workers and 21st century students
require similar skill sets.
 The “Café” approach can be effective for eliciting knowledge
because it is conversation-based.
© 2013 Mary Ann Malloy.. All rights reserved.
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Questions / Comments
© 2013 Mary Ann Malloy. All rights reserved.
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