What are the skills required to
make the ideal International
Benefits Manager?
Michael Illert, Partner
Agenda

My thoughts on the importance of Benefits Management.

What has changed post GFC?

What profiles does the market require today compared to five years ago?

What does this mean for you? How do I drive my career?
The Market
Michael Illert, Partner
What do we actually think?
Michael Illert, Partner
Frazer Jones Global Work-style Survey
What we like and what we don‘t like
The need in the market
and the ´Headaches you give me´
Michael Illert, Partner
Global HC Trends 2014, Deloitte
Global HC Trends 2014, Deloitte – Readyness for Trends
What has changed post GFC?
Michael Illert, Partner
What has changed post GFC?

Focus on ´non monetary´ remuneration & retention tools
– Driven by cost pressures
– Driven by PR
– Driven by Legislation

Strip down of corporate support functions, entire layers in HR and Compensation
& Benefits functions have vanished

Demand for modern C&B management has arrived in Continental Europe
What candidate profiles does the market require for
Benefits Manager roles today compared to five
years ago?
Michael Illert, Partner
Benefits Manager roles prior to GFC

80 % of all Benefits Manager roles were focussed on operational management of
benefit schemes. Typical responsibilities would have been:
– Maintain & regularly review the company‘s benefit scheme
– Ensure compliance of the company‘s benefit scheme
– Promote the company‘s benefit scheme
– Take part in relevant market surveys

Benefits management often “non-strategic“ management of standard offering.
The New Role evolved in the last number of years

65 % of all Benefits Manager roles have a strategic nature. Typical additional
responsibilities are:
– Support/lead of the development of the company‘s benefit scheme
– Redesign of the company‘s benefit scheme
– Global alignment of the company‘s benefit scheme
The New Role

Strategy
– Support/lead of the development of the company‘s benefit scheme
– Redesign of the company‘s benefit scheme
– Global alignment of the company‘s benefit scheme

Operational management
– Maintain & regularly review the company‘s benefit scheme
– Ensure compliance of the company‘s benefit scheme
– Promote the company‘s benefit scheme
– Take part in relevant market surveys
How the role of the Benefits
Manager is evolving
Michael Illert, Partner
What is required?

Skills
– Strategic
• Commercial thinking (what is the best, most efficient solution for the company)
• Design & Implementation
• Knowledge of the international Benefits markets, strategies and trends
• M&A experience
– Operational
• Technical skills
• Operational Management
• Project management
• Vendor management / negotiation skills
– Other
• Cross border, regional experience
• System skills
• (Languages)
What is required?

Soft skills
– Emotional intelligence
– Communication
– Intercultural experience
– Hands on
– Management skills (up and down)

Education
– Relevant further education in fields such as: HR, Pensions, Actuarial, Finance
– Relevant qualifications such as CIPD, World at Work
– Business or Science degree
Requirements for candidates

Strategic thinker
AND
Operational manager

Commercial thinker
AND
Expertise leader

Benefits specialist
AND
Talent manager

Global programme manager
AND
Local specialist
What does this mean for you?
How do I drive my career?
Michael Illert, Partner
What does this mean for you? How do I drive my career?

´I learn from employer´ to ´employer learns from me´

You need to sit in the driving seat

Don´t get comfortable – confront your career
Thank you!
Michael Illert, Partner
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