What does CYBER stand for?
What is CYBER?
 A fully functional Electronic Medical Records
system, that is also a tool for providers and
service level staff to make the maintenance of
their medical records more useful.
 A platform for increased service profiling and
outcomes measurement and effectiveness.
System Requirements
 Silverlight
 This is a free plug-in download from Microsoft
located at
 The user will be required to install upon initial login
Screen Resolution should be at least 1024 x 768
System Navigation
To get from one place to another in CYBER just
requires the user to point and left-click with their
mouse on the appropriate menu item.
How do I access CYBER?
It is available from anyplace there is
internet connection.
How do I get there?
Go to the website
Left-mouse click the
button to begin.
How do I login to CYBER?
Every time you launch CYBER, you will be required to
enter your user name and password to continue.
Where do I get a
user name and password?
 Each provider organization has at least one
Security Administrator.
 Your Security Administrator will assign each user
a user name and password.
What do I see after I login?
The user will be brought to the
CYBER Welcome Screen.
CYBER Welcome Screen
The Welcome Screen is the main access
point for all of the different functions
that are contained within the system.
Your level of security will determine what
you have access to.
How do I search
for a child?
Youth/Child Search
There are two places within CYBER
where you can search for a child.
1. Welcome Search
2. Face Sheet
CYBER Welcome Screen
By entering any combination of fields and pressing
enter on your keyboard, the user can perform a Quick
Search and find a child in CYBER.
Face Sheet Search
To get to the search on the Face Sheet,
we first need to left-click the Youth/Child Search
button from the CYBER Welcome Screen.
At the top of the Face Sheet, there are fields in which
the user can search for a child.
By entering any combination of fields, the user
can perform a Search and populate
a child in CYBER.
What else can I search by?
 In both types of searches, the user can search using
the following fields:
 First Name
 Last Name
 CYBER ID Number
 Date of Birth
 Social Security Number
 The Face Sheet also has more extensive fields in which
to search.
Other Search Functionality…
 Partial searches can be performed utilizing more
than one field.
 For example, users can enter in the last name
Smith and the First Initial J. CYBER will populate
a grid containing all children with that criteria for
the user to choose from.
Search Results
After performing your search,
the Face Sheet will become populated
with the
child’s information.
Face Sheet
What is on the Face Sheet?
The Face Sheet is the center of essential
information regarding the child.
In order to fully show what is available, we need to
first search for a child.
 For this example, we are going to search on the
Face Sheet using CYBER ID 426.
 After entering the ID 426, left-click the Search button
or just press enter on the keyboard.
 The Timeline lays out events that happen in Claims,
Authorizations, Treatment Plans, Assessments, and
Progress Notes.
 The boxes line up by date, and the Timeline is
 The Timeline shows the user events that happened
over a given period of time.
 Hovering over any of the events with your mouse
shows a short but precise description of the data
behind that event.
• Here we can see that there are
authorizations for service and
progress notes logged on the same
 Double left-clicking a chicklet with your mouse will
also bring you to the related data in the record.
 That record will become highlighted in the grid.
Other Face Sheet Items…
Below is the menu bar showing what else the
Face Sheet has to offer:
Demographics contain the core contact information
surrounding the child, such as the address and
phone number.
This information is added to CYBER upon the initial
contact with the CSA and through the information
gathering of any person involved in the case.
 The following information is also stored within
Additional Address Information
Living Situations
Additional Contact Numbers
School Information
 Details on those areas can be seen by left-clicking
the arrows next to each of them.
Additional Address Information
 Here we have a record of all other addresses that
are associated with a child’s record.
• To the right are some
types of addresses that
can be recorded for a
Living Situations
 This section lists all living arrangements that a child
has had over any given period of time.
 Without expanding the list, the current living situation
appears next to the arrow.
 Names in which the child is also known as are
displayed in the Alias grid.
 Additional aliases can be added at any time by leftclicking the plus sign.
• At that point, the user
can fill in the information
and left-click the Accept
button to add it to the
 The languages grid contains all of those known by
the child, also indicating what they speak as their
primary language.
Additional Contact Numbers
 Here the user is allowed to enter any other contact
phone numbers that are needed with the child’s
 More numbers can be added at any time by leftclicking the plus sign, filling in the information, and
left-clicking the Accept button.
School Information
 The School Information grid also shows the start and
end dates of the child’s attendance, as well as their
 This contains the history of the child in the Out of
Home Placements Program.
 Information is stored in a grid, which contains the
following fields:
 Admit Date and Type
 Referral Date
 Discharge Date
 Program in which the child is participating
If the user double-clicks on one of the records in
the Admissions grid, the entire record
surrounding the Admission will display.
In the Providers tab is a list of all Case Managers,
therapists, and other treatment providers who are
authorized to provide service to the child.
Tracking Elements
 Tracking Elements includes the history of other
programs or services in which the child is a
•Tracking Elements
are added to CYBER
by the CSA.
Formal/Informal Supports
 The Formal/Informal Supports grid is a list containing
individuals holding an interest in the child.
 A user may add another Support by left-clicking the
Add Family/Support Member button.
• After filling in your
information, leftclick the Accept
button to add the
record to the grid.
 The Eligibility tab will show all children active in
 Each time the user wants to research eligibility,
they must search against data that interfaces with
 The insurance section of CYBER is where third
party carriers, under which the child is covered,
are logged as long as they have been reported to
the CSA.
 Information to be documented will include the
 Carrier Name
 Policy Dates
 Co-Pays and Deductibles
 Policy Holder and Contact Information
How can I view children
that have been
assigned to me?
Your Caseload
 All children assigned to a user
can be accessed by leftclicking the Your Caseload
button from the CYBER
Welcome Screen.
 This will only pull up those
children assigned to that
specific user and no others.
Agency Cases
 Agency Cases can only be viewed by individuals
within each organization who are authorized to do
 Those individuals can left-click the Agency Cases
button from the Face Sheet screen and assign
workers to the children.
Bio Psycho Social
Where do I Access Assessments?
 The button is located within the menu
strip on the left of the Face Sheet.
 Left-click with your mouse after the child
information loads the Face Sheet.
Assessments Grid
Will I have access to them all?
 The type of user will determine which
assessment you can fill out.
 For example, an IIC user will be able to
enter in a Needs Assessment with
 Other types will be disabled if the user is
not allowed to enter them.
 All committed assessments will be available for
 They will be seen by any user who has access to the
child’s record.
 They will be represented with a chicklet in the
Additional Navigation
 The Accordion tool lets you move between sections
easily and quickly.
• Here is an example of what
some of the accordions look
like when entering a Needs
Assessment with Bio Psycho
What is an Accordion?
 An accordion is the arrow that expands a heading in
an assessment .
• Left-clicking the
accordion here opened
up the Child
Needs section.
Types of Assessments
There are five different types of assessments
Out of Home
Bio Psycho Social
Strengths and Needs
Included in All Assessments
 Demographics
 Child Behavioral/Emotional Needs
 Child Risk Behaviors
 Life Domain Functioning
 Caregiver Needs
 Caregiver Strengths
Other Similarities
 0-3 ratings scales determining levels of evidence
of certain behaviors are selected using radio
 Comment fields which need to be completed if
the rating is 2 or 3 can be spell checked.
Smooth Maneuverability
 The accordion is the arrow located next to the title
area of the assessment function in which you would
like to use.
• Left-clicking on the arrow
expands the accordion.
 Left-clicking on the arrow again shrinks what is
contained within the function.
Spell Checker
 To the right of every Comments box is a button that
when clicked, it will check the spelling of what is
within the box.
The Spell Checker
works like it does in
Word, where I can
ignore or change
what was originally
Radio buttons?
 These are used in place of anywhere a user
would normally choose a numerical value of 0, 1,
2, or 3.
 If a radio button is selected that represents the
values 2 or 3, the user will be required to fill out
comments before the assessment can be saved.
 Only one radio button can be chosen at a time.
2 or 3
How do I save?
 Have you started your assessment but not had a
chance to finish it?
 Just left-click the Save or Save & Close button.
 When you want to finish it, select and double-left
click on it from your grid.
 If you are finished with your assessment, you can
left-click the Submit button.
What does it mean to Submit?
 Submitting makes the assessment available to
others who have access to the child.
 It places your electronic signature on the record.
 Submitted status means that the assessment is
no longer editable.
After Assessments are Submitted
 Double left-clicking on a record
will populate the assessment for
to view only.
 All existing assessments will be
listed by type and date.
 The grid can be sorted by clicking
on any column header.
 The Assessor’s name will also
appear in the grid next to the
Create Date.
 Do not forget that the Timeline shows Assessments.
The Timeline will
show you all other
events that happened
the day an
assessment was
Double clicking on a
chicklet will bring
you directly to that
Printing an Assessment
 Any assessment that is in a submitted status can be
 Left-clicking on the Print button while in the
assessment will perform the action.
New Assessment for Same Child?
 To do a new assessment for the same child, the user
can copy all of the data from a previous assessment
to the new one.
 In all types of assessments, the Copy Assessment
accordion is always first in the list.
 When the Copy Assessment accordion is expanded,
a list of prior assessments of the same type are
available to be copied.
Select an assessment
by left-clicking on it with
your mouse, and then
left-click the Copy
Assessment button.
The data will be copied to all sections of
your new assessment.
 The Authorizations button is also
located on the Face Sheet menu bar.
 When the button has been left-clicked,
a grid will populate showing all
authorizations for the child.
 Also contained in the grid is the date
the information was sent to Unisys.
How do I Print an Authorization?
 There are two report options for printing
 Provider Letter
 Parent/Guardian Letter
 Left-clicking on either option will produce a letter from
PerformCare containing information necessary for
billing, such as the authorization number, service
dates, procedure code, units, and frequency.
Your Submitted
Thank you for your
participation in
today’s training!

Client Time Tracker