Discussion Topics
The Future of Wireless
Wireless vs. Mobile
WAP vs. SMS
mySAP.com Mobile Business
Wireless SAP Event Notification
Analyst Predictions for Wireless Technology
Convergence of wireless data and computing will lead to
significant innovations in pervasive computing.
Worldwide mobile subscribers will grow from 395 million
to over 1 billion in 2005 (IDC)
According to Gartner:2004, nearly 800 million people will
use mobile devices, forcing at least half of Fortune 2000
companies to support wireless systems
IDC predicts the worldwide market in 2004 for B2B and
B2C e-commerce will total $3.1 trillion , up from $350.4
billion last year.
By 2003, it is anticipated that the United States will be
introducing 3G (Third-generation technology).
Beyond 2005, the majority of data traffic will remain to be
Short Message Service (SMS) which until now is mainly
used for messaging between individuals (Yankee Group,
Europe)
Wireless vs. Mobile
SMS vs. WAP
SMS (Short Messaging Service)
WAP (Wireless Application Protocol)
Similar to paging, SMS is a service
for sending short text messages to
mobile phones.
Messages must be no longer than
160 alpha-numeric characters and
contain no images or graphics.
WAP is a secure specification that allows
users to access information instantly via
handheld devices such as mobile phones,
pagers, two-way radios, smartphones and
communicators.
WAPs that use displays and access the
Internet run what are called
microbrowsers--browsers with small file
sizes that can accommodate the low
memory constraints of handheld devices
and the the low-bandwidth constraints of a
wireless-handheld network.
Because WAP is fairly new, it is not a formal
standard yet. It is still an initiative that was
started by Unwired Planet, Motorola, Nokia,
and Ericsson.
Mobile Business
Mobile SAP Business Applications
Mobile Customer Relationship Management
Mobile Business Intelligence
Travel Management
Mobile Quality Management
Mobile Procurement
Mobile Supply Chain Management
Utilities Meter Reading
Mobile Time & Expenses
SAP CRM Handheld Sales
Functions
CRM Handheld Sales Functions
Business Partner Management
Activity Management
Opportunity Management
Sales Order & Quotation Management
Cross-Selling
CRM Handheld Service Functions
Assignment Management
Attendance Management
Assignment Confirmation
Infrastructure Supporting CRM
Handheld Devices
Mobile SAP Business Intelligence
Mobile Supply Chain
Management
Confirm deliveries by scanning barcodes
on incoming pallets
Receive instructions on where to store
goods
Check warehouse inventories
Scan goods as they're loaded on trucks
Get on-the-spot printouts of freight
documentation
Mobile Supply Chain Management
Logistics
Facility
Wireless
Network
SAP
Enterprise
SAPconsole
SCM
CRM
Non-SAP
Applications
MySAP Mobile Time & Expenses
Key functionality:Time sheets
The mobile time sheet communicates with the
Cross-Application Time Sheet (CATS) in your
main SAP system. Information transfers easily from
one system to the other.
Employees just point and click to enter, copy,
change, and delete time-sheet items.
Data entry fields can be customized for various
employee profiles to optimize data entry for
various roles and individuals.
Detailed, long text descriptions of activities can be
entered offline to enable better understanding of
projects and billing.
Each employee can save a preliminary version of
time data in the main SAP system to serve as a
backup (for use in the event a laptop is lost, for
example). Follow-on business processes such as
approval and billing are triggered when the
employee releases a final version of this data.
Mobile employees are kept informed of the status
of time data sent for approval. This enables them
to react quickly to changing situations.
Key functions:Travel expenses
The system displays the employee's trip list and the
status of each trip (draft synchronized, approved, or
paid).
Users can create new trips, copy existing trips, and
assign individual receipts to each trip.
Costs can be distributed to different accounting
objects, such as projects and orders.
Data validation and plausibility checks can be
performed offline.
Errors detected during synchronization are reported
on the employee's mobile device, enabling immediate
correction.
Tracking of exact reimbursement amounts enables
better control of employee expenses.
An expenses summary sheet can be printed out for the
employee's records or for administration purposes.
Customized employee profiles allow rapid access to
personalized and role-based information.
Standard customizing allows support for local and
regional differences, such as country-specific versions
and languages.
MySAP Mobile Time & Expenses
Wireless SAP Event Notification
Proactive, two-way dialogue, direct with enterprise systems
Context-sensitive response-options allow users to take
action, without logging-on or querying for info
Extends decision-making capabilities to mobile users
anywhere
Decreases latency, accelerates business processes,
frictionless communication workflow
Added-value to existing ERP investments
Leverages existing 2G communication modalities (e.g. SMS,
Voice,…), as well as future technologies (2.5G, 3G)
Wireless SAP
Event Notification
Messaging Server
1.
Events from any source can initiate a
direct two-way dialogue between
mobile users and corporate systems.
2.
Allows individuals to engage in remote
decision-making based on real-time
data, without logging-on or querying
for information.
3.
Conditions for notification, response, and
message-routing span multiple,
sources of disparate corporate data
Conditional
Notification
Scenarios
mySAP
Enterprise
Message
Body
Scenarios
Event
Scenarios
Non-SAP
Applications
Recipient
Routing
Scenarios
Response
Options
Scenarios
Interactive Message
(IVR, SMS, HTTP, WAP,
Fax, XML, email)
Response Options
• Press 1 …
• Press 2 …
• Press 3 …
• Press 4
Wireless…
The Possibilities are Endless.
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