Payment Services
Supplier Portal Training
Vittoria Falbo (FSS Global Service Management)
The Vision
“ We are committed to
transform the way in which
Internal and External P&G
users connect with and
consume FSS services,
driving efficiencies for both
parties”
S. Saksena (Vice President,
Financial Services & Solutions FSS)
Supplier Portal in a Nutshell
The go-to destination for current and
prospective suppliers and agencies
to get information on invoicing and
payments, learn how P&G conducts
business with suppliers, and read
about the values that guide P&G
every day.
Pgsupplier.com
2014
Supplier Portal Overview
 Two Environments 1 Portal
 Scope
 Access and Overview of Reports
(Secure ID Space)
Pgsupplier.com
2014
Two Environments
•Public Domain for General Payments Information
•Secure ID Space for Invoice Data
Pgsupplier.com
2014
Supplier Portal Overview
 Two Environments 1 Portal
 Scope
 Access and Overview of Reports
(Secure ID Space)
Pgsupplier.com
2014
Public Domain
What is it?
• The public environment on the net
• General information
• No password is needed
What kind of information can be found in this space?
• Portal Information (Registration Process)
• Payment Terms Policies
• Invoice Requirements
• PO (Purchase Order) basic information
Pgsupplier.com
2014
Secure ID Space-AP Reports
• What is it?
• Secure Environment
• Password needed
• All payment related information
• What kind of information can be found in this space?
•
•
•
•
My Invoice Search
My Unpaid Invoice
My Remittance Report
My Vendor Data Details
Pgsupplier.com
2014
Step by Step Guide
In the following slides a set by step guide of both the
public domain and secure ID space of the Supplier
Portal will be provided.
Pgsupplier.com
2014
Public Domain
Access Supplier Portal at the following location:
www.pgsupplier.com
(http://www.pgsupplier.com/en/)
Welcome Page of Supplier Portal
User can enter Username and
Password here if already
registered to the Supplier Portal.
Alternatively, user can click on
the “Help and Access Support”
link to initiate the Registration
Process.
Please note that user will be
able to access the public
domain of the portal even
without being registered to the
same.
Part of the welcome page used
for announcements, i.e. new
initiatives in the “Purchase to
Payments” space or Supplier
Portal downtime announcements
Welcome Page of Supplier Portal
User will be able to choose the
language in which to display
the Portal information amongst
a selection of available
languages
Welcome Page of Supplier Portal
We will now focus on some of the options
available under the ”Current Supplier”
header of the Welcome Page
Current Supplier: Invoicing
Invoice Requirements and billing addresses for every Country and P&G
Company in that Country can be accessed by clicking on the Country of
interest in the map.
Invoicing Requirements for Brazil
(example)
In this specific example we have clicked on Brazil
Invoicing Requirements for Brazil
(example)
The Invoice
requirements for
Brazilian invoices
can be found in
the form of
demos, videos
and instructions
on this page.
This information
can be displayed
either in English
or Portuguese.
CRC Numbers & E-mail Addresses
The P&G
resolution Call
Centre Numbers
and relevant Email
Addresses are
available in this
screen as well.
Simply select the
Country of interest
from the drop
down filter in the
“Accounts
Payables
Customer
Response Centre”
screen to display
the relevant
information
Pgsupplier.com
2014
Supplier Portal Overview
 Two Environments 1 Portal
 Scope
 Access and Overview of ReportsSecure ID Space (Demo Slides)
How To Apply for Access
Please note that you will be able to register in the Portal only if you are
an existing P&G vendor
1. Click on the “Help and Access” Support link in the main screen of
the Portal
How To Apply for Access
2. The registration to the Supplier Portal can be requested via the Automatic
Registration Tool or by filling out a form and send it to the relevant email
address
2a. Automatic Registration Tool
Step 1 – Access the Automatic Registration (EVR) Tool
Step 2 – Enter Vendor Registration Information

Ensure to fill-out all mandatory
fields (marked with *)

Ensure to follow correct format
for telephone number (you can
click on the question mark icon
to see more details)

For the email address, ensure
to input a valid email in order
not to receive error prompts:
You should not input an email address
ending with @pg.com
You should not input an email address
that is already registered in the system

Click Next button to go to the
next step
Step 2: Validation of Email for Registration
 Tool should prompt an error when user inputs an email address ending in
@pg.com
 Tool should prompt an error if you enter an email address that is already
associated to an existing account
Step 3 – Select the Invoice/Payments Status Report Access

Invoice/Payments
Status Reports
checkbox is ticked
by default

Change Default
Settings as desired

Click next button to
go to next step
Step 4 – Enter Supplier Info for Validation
Supplier Code: vendor
code reflected in Purchase
Order Number
Purchasing Document
Number: 14 Character
Purchase Order Number
(SAP Box – 10 digit PO
Code)
Invoice Number: free form
text (optional)
P&G Contact Info: email
address of your P&G
contact person
Step 4- Automatic Vendor Registration Tool Validations
If the Purchase Order Number and Supplier code entered are successfully validated,
a message will prompt to user indicating that registration is successfully submitted.
Step 4- Automatic Vendor Registration Tool Validations
If the Purchase Order number inputted is not matching with the supplier code, an
error message is indicated and registration will not complete.
Step 4- Automatic Vendor Registration Tool Validations
If the Purchase Order number and supplier code is not inputted, an error message is
indicated and registration will not complete
Step 4- Automatic Vendor Registration Tool Validations
If the Purchase Order Number entered is not on the right format (Sap box-Purchase
Order Number), an error message is indicated and registration will not complete.
Step 4- Automatic Vendor Registration Tool Validations
If there’s no P&G contact email address indicated, an error message is indicated and
registration will not complete.
Step 4- Automatic Vendor Registration Tool Validations
If the email address of the P&G contact is not valid , an error message is indicated and
registration will not complete.
How To Apply for Access
2b. Registration via filling the Registration Form.
Step 1: Fill the form

Obtain the form
from the
Registration Page
(Highlighted in red
on the left and
embedded in this
slide for reference)

Fill all the fields of
the form that are
marked with *
Step 2: Email the form
Email filled in form
to the relevant
email address (list
of email addresses
highlighted in red
on the left)
How To Apply for Access
 Once the Supplier Portal Team receives your registration request/form,
this will be processed within 72 hours.

You will receive an email confirmation with your username and
password once that the registration has been completed.

IMPORTANT NOTE: in order to gain access to the Purchasing Solution within the Supplier
Portal or for general “Purchasing” queries, please write to the following email address
[email protected]
How To Access the AP Reports
Enter your Username and Password. You will see this box on the right
hand side of the Supplier Portal Page and click on Submit
Reports Available
 Now that you are logged in to get information about your payments
and invoices click in the tab next to Home called “Payments &
Invoicing”
 Now you are in the area of the portal that contains training
documentation, Supplier Portal contact details and access to run
payment and invoices reports
Reports Available- Help Button
The “Help” Button will direct the user to support contacts for the Portal and training
documentation on how to run the various reports
Reports Available- My Invoice
Search
The “Invoice Search” button will direct the user to the following screen, where
supplier can search for invoices by invoice date or invoice number
Search can be made
by Invoice Date
Search can be made
by Invoice
Number
Search
by invoice
number
Reports Available- My Invoice
Search Results
The Status and Action required fields derive from a variable of elements that has
been recently revised for accuracy. These fields will provide the exact status of the
in transit invoices and the next steps required according to the their status
The data can be also downloaded into excel for further analysis. You will simply
need to click on the “Download to Excel” Button
Reports Available- My Unpaid
Invoices
The “Unpaid Invoices” Report will provide visibility on all those invoices that have
not yet been paid
The data can be also downloaded into excel for further analysis. You will simply
need to click on the “Download to Excel” Button
Reports Available- Remittance
Report
The Remittance Reports provides breakdown of Payment received by P&G. Simply
enter the payment month of interest in field highlighted below.
The download excel functionality is available for this report, too.
Reports Available- Remittance
Report
You can expand the payment lines reported in the remittance report to view the
breakdown of a specific payment .
Example: you might have received a payment of 100,000 USD that encompasses
10 different invoices. This useful functionality will allow you to match the invoices
to the relevant payment greatly easing the reconciliation process of your
accounts.
Simply click on the
arrow highlighted
on the left to get
the breakdown of a
specific payment.
Alternatively click
on the Expand
option, also
highlighted on the
left, to get the
breakdown of all
your payments
Vendor Data Details
Through this report, Vendor can review master data for accuracy and trigger
changes as and when applicable.
How to add new Vendors Accounts to
existing access
 Send your email address and username and confirm the
additional vendor accounts you require access to.
 You can send this information to one of the following P&G
email addresses. Please choose the one relevant to your
Region
Important Notes

Make sure that Internet Explorer web browser is installed in your computer before
accessing the P&G Supplier Portal to avoid compatibility issues.

If the invoice you are looking for was not found, it could be due to one of the following
reasons:
– The invoice you are looking for does not fall within the date range you selected.
– Invoice is over 6 months old. Supplier Portal will show all open and paid invoices
that P&G holds for your company of up to 6 months old only.
– Invoice was recently submitted to P&G (within 10 days) and not yet appearing in
the portal.

If the missing invoice does not fall into any of the scenarios provided above, you can
contact the AP Customer Response Center to assist with the checking of the invoice
status. (Refer to the ‘AP Customer Response Center’ section in the Supplier Guide for
more information)

Unpaid invoice status updates happens every 8 hours while paid invoice status
updates every 24 hours.
Thank you for taking this training
session.
The Supplier Portal Team
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Supplier Portal - Procter & Gamble