e-Government
Goals
E-Government
challenge
Stimulate and
promote new and
better services
5 phases
e-Democracy
Transformation
Transaction
Interaction
Information
Public Agencies
Achievements
388 Online Services
Implemented
2007 - 2009
Citizens
¿Have you USED an e-government service?
2009
64%
2008
31%
2007
19%
Enterprises
¿Have you USED an e-government service?
2009
85%
2008
51%
2007
66%
Savings
Time
83%
Savings
Money
69%
Savings
Productivity
59%
Some examples
Savings
Time:
2hr
10 min
Costs:
•371.079 certificates from Nov 7 2008 thru Aug 31 2009.
•Savings for Users of USD$ 4.54 in indirect costs.
Total USD$1.684.698.66
Savings
Time:
1.30hr
5min
Costs:
•3.407.047 certificates from Nov 21 2008 thru Aug 31 2009.
•Savings for Users of USD$ 3.48 in indirect costs.
Total USD$11.856.523.56
Móvil Social en Acción
Savings
Time:
4 hr
15min
Costs:
•960.487 users from Oct 10 2008 thru Aug 15 2009.
•2.791.072 SMS.
•Savings for Public Agency USD$ 2.02 in delivery costs.
Total USD$5.650.399.29
Our future challenge:
To expand!
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