PRESENTED BY SMT. SHASHI
KAUSHAL
SPECIAL DIRECTOR OF EDUCATION/
FIRST APPELLATE AUTHORITY(HQ)
UNDER
RTI ACT-2005
Right to Information Act
2005
Good Governance
Transparency/
Accountability
The real Swaraj will come not by
the acquisition of authority by a
few but by the acquisition of
capacity by all to resist authority
when abused
-Mahatma Gandhi
Towards Information Revolution
• India’s constitution-Fundamental Rights-Article
19(1) (a)-Freedom of Expression
• Poverty Alleviation Programmes-early 1980s
• Revolution in Information Technology-late 1980s
• Withdrawal of Government monopoly in
Information & Broadcasting-1990s
• Initiatives of civil society-Rajasthan
• Free media-Freedom of Information Act, 2002
• Right to Information Act, 2005
• DRTI Act-2001-PGC matter
4
‘Democracy requires an informed
citizenry and transparency of
information which are vital to its
functioning and also to contain
corruption and to hold Governments
and their instrumentalities
accountable to the governed’
Right to Information Act 2005
5
World Developments





Sweden 1766-Included in Sweden’s constitutionFinland then part of Sweden
Finland(1951)-Law on the Public Character of
Official Documents
USA-1966-By an amendment of 1974 the onus of
justifying restriction of access lies with governmentLaw places time limit for responding to requests;all
non-secret information disclosable through
‘severability’; disciplinary action mandated against
officials for wrongful non-disclosure
Denmark, Norway 1970s
UK-2000; Mexico-2002; Pakistan FoI Ordinance
2002;Nepal RTI 2007; Indonesia FoI Act 2008;
Bangladesh RTI Ordinance (proposed) 2008
6

“I believe that the passage of this Bill will see
the dawn of a new era in our processes of
governance, an era of performance and
efficiency, an era which will ensure that
benefits of growth flow to all sections of our
people, an era which will eliminate the scourge
of corruption, an era which will bring the
common man’s concern to the heart of all
processes of governance, an era which will
truly fulfill the hopes of the founding fathers of
our Republic.”
Dr. Manmohan Singh
Prime Minister of India
Speech in Parliament on May 11, 2005.
7
What is Information?

Information means any material in any form including
records, documents, memos, e-mails, opinions,
advices, press releases, circulars, orders, logbooks,
contracts, reports, papers, samples, models, data
material held in any electronic form and information
relating to any private body which can be accessed by
a public authority under any other law for the time being
in force -Section 2(f)
8
Right to Information:
Key Concepts




Transparency & Accountability in the working
of every public authority
The right of any citizen of India to request
access to information and the corresponding
duty of Govt. to meet the request, except the
exempted information (Sec. 8/24)
The duty of Govt. to pro-actively make
available key information to all (Sec 4).
A responsibility on all sections: citizenry,
NGOs, Media
9
Success Strategies: Section 4
Disclosure


It fundamentally restructures the debate on
governance from what should be revealed to what
must be kept secret and undoubtedly reflects the
potency of India’s vibrant democracy.
The Central Information Commission can, under
Section 19 (8) (a) (iii), require every public authority to
“publish certain information or categories of
information” under the Act. Should the public
authority not comply, Section 19 (8) (c) gives the
Commission the power to “impose any of the
penalties provided under this Act”.
10
Obligations

S 4 (1) Every public authority shall - (a)maintain all
its records duly catalogued and indexed in a manner
and the form which facilitates the right to information
under this Act and ensure that all records that are
appropriate to be computerized are, within a
reasonable time and subject to availability of
resources, computerized and connected through a
network all over the country on different systems so
that access to such records is facilitated
11
What is a Public Authority?







"public authority" means any authority or body or institution of
self- government established or constituted—
(a)by or under the Constitution;
(b)by any other law made by Parliament;
(c)by any other law made by State Legislature;
(d)by notification issued or order made by the appropriate
Government, and includes any—
(i) body owned, controlled or substantially financed;
(ii) non-Government organization substantially financed,
directly or indirectly by funds provided by the appropriate
Government;
12
Overview


Legal provision under the Act: Section 25 of the
RTI Act entrusts the Central Information
Commission (CIC) with the responsibility of
monitoring the implementation of the Act and
preparing a report on this by Central govt. during
each year; same with SICs in States
RARDBMS: National Informatics Centre (NIC),
has designed and developed software that
enables Ministries to place the above
information on the website of the Commission.
13
What does Right to Information mean?

i.
ii.
iii.
iv.
It includes the right to inspect works, documents, records.
take notes, extracts or certified copies of documents
or records.
take certified samples of material.
obtain information in form of printouts, diskettes,
floppies, tapes, video cassettes or in any other
electronic mode or through printouts.[S.2(j)]
14
DEFINITATION
SECTION-2
Section 2(f)- information ‘means any
material in any form, including records,
documents, memos, emails, opinions,
advice, press releases, circulars, orders,
logbooks, contracts, reports, papers,
samples, models, data material held in
any electronic form and information
relating to any private body which can be
accessed by a public authority under any
other law for the time being in force’
SECTION2(I)- RECORD
a)
ANY DOCUMENT, MANUSCRIPT & FILE.
INCLUDES
b)
c)
d)
ANY MICROFILM, MICROFICHE AND
FACSIMILE COPY OF A DOCUMENT.
ANY REPRODUCTION IMAGE OR IMAGE
EMBODIES
IN
SUCH
MICROFILM(WHETHER ENLARGED OR
NOT) AND
ANY OTHER MATERIAL PRODUCED BY A
COMPUTER OR ANY OTHER DEVICE
Section 4(1)(a) &(b), 17 Manuals
Section-4(1)(a)= Maintain all its records duly catalogued and indexed in a
manner and the form which facilitates the right to under this act and ensure
that all records that are appropriate to be computerised are, within a
reasonable time and subject to availability of resources, computerised and
connected through a network all over the country on different systems so
that access to such records is facilitated.
Section -4(1)(b)= Publish within one hundred and twenty days from the
enactment of this Act:i) The particulars of its organisation, functions and duties.
ii) The power and duties of its officers and employees.
iii) The procedure followed in the decision making process, including
channels of supervision and accountability.
iv) The norms set by it for the discharge of its functions.
v) The rules, regulations, instructions, manuals and records, held by it or
under its control or used by its employees for discharging its functions.
vi) A statement of the categories of documents that are held by it or under
its control.
Contd .
vii) The particulars of any arrangement that exists for consultation with, or
representation by, the members of the public in relation to the formulation of its
policy or implementation thereof.
Viii) A statement of the boards, councils, committees and other bodies
consisting of two or more persons constituted as its part or for the purpose of its
advice, and as to whether meetings of those boards, councils, committees and
other bodies are open to the public, or the minutes of such meetings are
accessible for public.
ix) A directory of its officers and employees.
x) The monthly remuneration received by each of its officers and employees,
including the system of compensation as provided in its regulations.
xi) The budget allocated to each of its agency, indicating the particulars of all
plans, proposed expenditures and reports on disbursements made.
xii) The manner of execution of subsidy programes, including the amounts
allocated and the details of beneficiaries of such programmes.
xiii) Particulars of recipients of concessions, permits or authorisations granted
by it.
Contd
xiv) Details in respect of the information, available to or held by it, reduced
in an electronic form.
xv) The particulars of facilities available to citizens for obtaining
information, including the working hours of a library or reading room, if
maintained for public use.
xvi) The names, designations and other particulars of the particulars of the
Public Information officers.
xvii) Such other information as may be prescribed and thereafter update
these publications every year.
19
Transfer RTI application under Section 6(3)(ii)
The public authority, to which such
application is
made, shall transfer the
application or such part of it as may be
appropriate to that other public authority and
inform the applicant immediately about such
transfer.
Provided that the transfer of an application
pursuant to this sub-section shall be made as
soon as practicable but in no case later than
five days from the date of receipt of the
application.
SECTION-7 of RTI ACT-2005
Provide the requisite information in any
case within thirty(30) days of the receipt of
the request, either provide the information
on payment of such fee as may be
prescribed or reject the request for any of
the reasons provided that where the
information sought for concerns the life or
liberty of a person, the same shall be
provided within forty-eight(48) hours of the
receipt of the request.
Section 7(8)(i)(ii) &(iii)
Where a request has been rejected under
sub-section(1),
the
Central
Public
Information Officer or State Public
Information, as the case may be, shall
communicate to the person making request:
i) The reasons for such rejection.
ii) The period within an appeal against such
rejection may be preferred and
iii) The particulars of the appellate authority
Section -11, Third party
11. Third party information.—(1)
Information
Where a Central Public Information Officer
or a State
Public Information Officer, as the case may be, intends to
disclose any information or record, or part thereof on a
request made under this Act, which relates to or has been
supplied by a third party and has been treated as
confidential by that third party, the
Central Public Information Officer or State Public
Information Officer, as the case may be, shall, within five
days from the receipt of the request, give a written notice
to such third party of the request and of the fact that the
Central Public Information Officer or State Public
Information Officer, as the case may be, intends to
disclose the information or record, or part thereof, and
invite the third party to make a submission in writing or
orally, regarding whether the information should be
disclosed, and such submission of the third party shall be
kept in view while taking a decision
about disclosure of information:
The central Information Commission, Section-12
The Central Government shall, by notification in the official Gazette,
constitute a body to be known as the central information commission
to exercise the powers conferred on, and to perform the functions
assigned to, it under this Act.
1) The Central Information Commission shall consist ofa) The Chief Information Commissioner and
b) Such number of central information commissioners, not
exceeding ten, as may be deemed necessary.
2) The Chief Information Commissioner and Information
commissioners shall be appointed by the President on the
recommendation of a committee consisting of:i)The Prime Minister, who shall be the Chairperson of the committee
ii) The Leader of Opposition in the Lok Sabha and
iii) A union Cabinet Minister to be nominated by the Prime Minister.
The state Information Commission,(Section-15),
1) Every State Government shall, by notification in the official Gazette,
constitute a body to be knows as ……..(name of the State)
Information Commission to exercise the powers conferred on, and to
perform the functions assigned to, it under this Act.
2) The State Information Commission shall consist of –
a) The state Chief Information Commissioner, and
b) Such number of State Information Commissioners, not exceeding ten,
as may be deemed necessary.
3) The State Chief Information Commissioner and State Information
Commissioners shall be appointed by the Governor on the
recommendation of a committee consisting ofi) The Chief Minister , who shall be the chairperson of the
committee.
ii) The leader of Opposition in the Legislative Assembly, and
iii) A cabinet Minister to be nominated by the Chief Minister.
Complaint ,Section-18(1)
Subject to the provisions of this Act, it shall be the
duty of the Central Information Commission or State
Information Commission, as the case may be to
receive and INQUIRE INTO A COMPLAINT FROM
ANY PERSON.
a) Who has been unable to submit a request to a Central Public
Information Officer or State Public Information Officer, as the case may
be, either by reason that no such officer has been appointed under this
Act, or because the Central Assistant Public Information officer or State
Assistant Public Information officer, as the case may be, has refused to
accept his or her application for information or appeal under this Act for
forwarding the same to the Central Public Information Officer or State
Public Information officer or Senior officer specified in subsection(1) of
section19 or the Central Information Commission or the state Information
Commission, as the case may be:-
Cont..
b) Who has been refused access to any information
requested under this Act.
c) Who has not been given a response to a request for
information or access to information within the time limit
specified under this Act.
d) Who has been required to pay an amount of fee which he
or she considers unreasonable.
e) Who believes that he or she has been given incomplete,
misleading or false information under this Act and,
f) In respect of any other matter relating to requesting or
obtaining access to records under this Act.
Appeal (Section 19(1)
Any person who, does not receive a decision within
the time specified in sub-section (1) or clause (a) of
sub-section(3) of Section 7, or is aggrieved by a
decision of the central Public information officer or
State Public Information Officer, as the case may be,
may within thirty days from the expiry of such period
or from the receipt of such a decision prefer an
appeal to such officer who is senior in rank to the
Central Public Information Officer or State Public
Information Officer as the case may be, in each
public authority
Cont..
An appeal under sub-Section(1) or sub Section (2)
shall be disposed of within thirty days of the
receipt of the appeal or within such extended
period not exceeding to total of forty-five days
from the date of filing thereof, as the case may be,
for reasons to be recorded in writing.
SECOND APPEAL:- A second appeal against the
decision under sub-section(1) shall lie within
ninety(90) days from the date on which the
decision should have been made or was actually
received, with the
Central Information
Commission
or
the
State
Information
Commission.
PARTICULAR OF ORGANIZATION, FUNCTIONS AND DUTIES (SECTION)4(1)(B)(I)
AIMS AND OBJECTIVES OF ORGANISATION
The Head quarter of Education Department, Government of N.C.T. of Delhi, responsible for
Education matters from Class I to XII, is located in Old Secretariat,
Delhi. The sub offices like Regional Directors and Deputy Directors Offices, and its various
branch offices are located at various parts of Delhi.
The educational facilities are provided in stages i.e. pre-primary, primary, middle, secondary,
senior secondary and university level. Pre-primary and primary
educations are mainly the responsibility of the local bodies. Middle, secondary and senior
secondary education is primarily looked after by Directorate of Education,
Government of Delhi. Although pre-primary and primary education is mainly the responsibility
of the local bodies, the Govt. of Delhi has converted its 326 schools into
composite schools now known as Sarvodaya Vidyalayas having classes from I to XII.. Apart
from this a number of private are also engaged in imparting education at all
levels of schooling. These organizations are given grant-in-aid by Govt. of Delhi to meet the
expenditure on education. Besides these, recognised unaided schools are also
being run in Delhi by registered trusts and societies.
Department of Education performs with the objective of making Delhi fully literate by imparting
free education to all its children upto the senior secondary standard.
It helps in promoting all round personality development by providing the best education training
and state of the art technology, including computer training, in an endeavor
to make better citizen.
MISSION
1. To cater to the educational needs of children by providing a common programme of
education.
2. To pursue excellence and initiate and promote experimentation and innovations in
education.
3. To develop the spirit of national integration
4. To facilitate Child centered education and facilitate learning and thinking for all round
personality development of child.
5. To make Delhi fully literate.
6. Right to Education Act has come into force with effect from 1April 2010 to ensure
compulsory Elementary Education up to the age of 14 year.
7. Sarva Shiksha Abhiyan (SSA) is a Flagship progarmme of Govt. of India to support
the Formal School System so that all the children in the age group 6-14 years
have access to schooling remain in the school till they complete their Elementary
Education, including the children with special needs and belonging to Minority and/
or Socially Disadvantaged groups.
8. Rashtriya Madhyamik Shiksha Abhiyan (RMSA), with the objectives to universalize
Access to Secondary Education and to improve quality was launched in March
2009. The Secondary Education is a crucial stage which prepares the students to
acquire and accomplish the fundamental concepts in various subjects which may
provide ad solid foundation to acquire higher learning skills. State’s vision is to make
good quality Secondary Education available, accessible and affordable in the
age group of 14 to 18 years.
9. Right to Information Act 2005 has been implemented for the transparency of the
functions and activities of the Directorate of Education as per the provision of RTI
BRIEF HISTORY AND BACKGROUND FOR ITS ESTABLISHMENT
Education holds the key to economic growth, social transformation,
modernization and national integration.
State commitment to the spread of knowledge and freedom of thought
among its citizen is reflected in its constitution. The Directive Principle
contained in Article 45
enjoins that “the state shall endeavor to provide within a period of ten years
from the commencement of the constitution, for free and compulsory
education for all children
till they complete the age of fourteen years. Though Education is in the
concurrent list of the Constitution, a National policy on Education was
formulated in 1986 and
modified in 1992, which aims to provide education of a comparable quality
up to a given level to all students irrespective of their caste, creed
residence or sex. It aims at
promotion of a national, a sense of common citizenship and composite
culture and strengthening national integration. It lays stress on the need for
a radical transformation of
the education system to improve its quality at all stages and gives much
greater attention to Science and Technology. All children are proposed to
be provided free and
compulsory education up to 14 years of age. The Directorate of Education
earnestly endeavors to implement the policy
ORGANISATION CHART OF DIRECTORATE OF EDUCATION
1)Principal Secretary of Education
2) Director of Education
3)Spl. Dir. Of Education (Fin)
Spl. Dir of Education(Act/Sectt.)
4)Addl. Dir. Of Education(Admn.)
-Addl. Dir. Of Education (School)
-Addl. Dir.Of Education (Sports)
5)State Project Director Director, SCERT
6)Regional Director (North)
-Regional Director (East)
-Regional Director (South)
-Regional Director(Central/West)
7)Deputy Directors(All Districts)
State Public Information officers
Designation
Assistant Director of
Education (RTI
Cell)/PIO(HQ)

Jurisdiction
Matter relating to Head
Quarter, Patrachar,
Science Branch,
Sports Branch and
issues other than
those covered by
respective Districts
and Act-I, Act-II
Branch.

1

Assistant Director of
Education(ACT-I
Branch)/PIO(ACT-I)

Matter relating to
unaided recognized
Private Schools.

Assistant Director of
Education (ACT-II
Branch)/PIO(ACT-II)

Matter relating to
Govt. aided Schools
2 1)
Deputy Director of 
Education/Public
Information
officer(East)
2) DDE/PIO(North)
Matter relating to Govt. School,
Un-Aided Recognized Private
schools and Zones/Branch in East
District.

Matter relating to Govt. School,
Un-Aided Recognized Private
schools and Zones/Branch in
north District.

Matter relating to Govt. School,
Un-Aided Recognized Private
schools and Zones/Branch in
north east District
3)DDE/PIO(North East)
34) DDE/PIO(North

West-A)
5 )DDE/PIO(North
West-B)


6 )DDE/PIO(South)

7 )DDE/PIO(South
West-A)
Matter relating to Govt. School,
Un-Aided Recognized Private
schools and Zones/Branch in
north west-A District
Matter relating to Govt. School,
Un-Aided Recognized Private
schools and Zones/Branch in
north west-B District
Matter relating to Govt.
School, Un-Aided
Recognized Private schools
and Zones/Branch in South
District
Matter relating to Govt.
School, Un-Aided
Recognized Private schools
and Zones/Branch in South
west-A District
8) DDE/PIO(South
4
West-B)
9) DDE/PIO(West-A)



10) DDE/PIO(West-B)

11
)DDE/PIO(Central/Ne
w Delhi)
Matter relating to Govt. School,
Un-Aided Recognized Private
schools and Zones/Branch in
South West-B District
Matter relating to Govt. School,
Un-Aided Recognized Private
schools and Zones/Branch in
West-A District
Matter relating to Govt.
School, Un-Aided
Recognized Private schools
and Zones/Branch in WestB District
Matter relating to Govt.
School, Un-Aided
Recognized Private schools
and Zones/Branch in
Central/ New Delhi District
All the Principal/Head of School
are declared as Assistant Public
Information Officer.
First Appellate Authority
• Designation
• Jurisdiction
1) Special Director of
1) All Appeals against
information provided
Education/First Appellate
/pertaining to PIO(HQ)
Authority(RTI)(HQ)
2) All Appeals against
Information
provided/pertaining to
PIO(Act-I)
3) All Appeals against
Information
provided/pertaining to
PIO(Act-II)
40
• 2) Regional Director
of Education (North)
• 3) Regional Director
of Education(South)
cont….
• All Appeals against
Information
provided/pertaining to
PIO(North West-A)
&(North West-B)
• All Appeals against
Information
provided/pertaining to
PIO(South)& (South
West A&B)
41
Cont…
• 4) Regional Director of
Education (East)
• 5) Regional Director of
Education(West)
• 6) Regional Director of
Education(Central/ND)
• All Appeals against
Information
provided/pertaining to
PIO(East) & (North
East)
• All Appeals against
Information
provided/pertaining to
PIO( West-A&B)
• All Appeals against
Information
provided/pertaining to
PIO(Central/ND)&North
42
District
The RTI Act 2005 - Processes





Application to be submitted in writing or electronically, with
prescribed fee, to Public Information Officer (PIO).
Envisages PIO in each department/agency to receive
requests and provide information. Assistant PIO at subdistrict levels to receive applications/appeals/ complaints.
Forward to appropriate PIO.These will be existing officers.
Information to be provided within 30 days; 48 hours where
life or liberty is involved; 35 days where request is given to
Asst. PIO, 40 days where third party is involved and 45 days
for human rights violation information from listed security/
intelligence agencies under Schedule II.
No action on application for 30 days is a deemed refusalsec 7(2).
No fee for delayed response-sec 7(6)
43
What is not open to disclosure?



The following is exempted from disclosure [Sec.8]
information, disclosure of which would prejudicially
affect the sovereignty and integrity of India, the
security, strategic, scientific or economic interests
of the State, relation with foreign State or lead to
incitement of an offence
information which has been expressly forbidden to be
published by any court of law or tribunal or the
disclosure of which may constitute contempt of court;
Contd.
44
What is not open to disclosure?
Contd




information, the disclosure of which would cause a breach of
privilege of Parliament or the State Legislature;
information including commercial confidence, trade
secrets or intellectual property, the disclosure of which
would harm the competitive position of a third party,
unless the competent authority is satisfied that larger public
interest warrants the disclosure of such information;
information available to a person in his fiduciary relationship,
unless the competent authority is satisfied that the larger
public interest warrants the disclosure of such information;
information received in confidence from foreign Government
Contd.
45
What is not open to disclosure?
Contd




information which would impede the process of investigation or
apprehension or prosecution of offenders;
cabinet papers including records of deliberations of the Council of
Ministers, Secretaries and other officers;
information which relates to personal information the disclosure of
which has no relationship to any public activity or interest, or
which would cause unwarranted invasion of the privacy of the
individual;
Notwithstanding any of these exemptions or the Official Secrets
Act 1923, a public authority may allow access to information, if
public interest in disclosure outweighs the harm to the
protected interests-Sec 8(2).
46
RTI Act 2005-Exemptions contd.







Infringes copyright, except of the state(S 9).
Where practicable, part of record can be released.
Intelligence and security agencies exempt (S 24)–
except cases of corruption and human rights violation
Third party information to be released after giving
notice to third party
Most exempt information to be released after 20 years
(with some exceptions).
Provided that the information, which cannot be denied
to the Parliament or a State Legislature shall not be
denied to any person.
Notwithstanding anything in the Official Secrets Act,
1923 nor any of the exemptions (a to i), a public
authority may allow access to information, if public
interests in disclosure outweighs the harm to the
protected interests.
47
Central Information Commission:
What can I complain about?


The Central Information Commission is an autonomous body set
up to inquire into complaints received from citizens
You can complain that you have been refused access to
information. You can also complain about how the public
authority has handled your request, for instance;
+ failure to respond to your request within 30 working days (or
failure to explain why an extension to the 45 days is needed)
+ failure to give you proper advice and help within the stipulated
time
+ failure to give information in the form in which you asked for it
+ failure to properly explain reasons for refusing your request.
48
RTI Act 2005 - Penalties

Penalties
imposable by Information Commission on PIO or officer
asked to assist PIO
 For unreasonable delay – Rs 250 per day up to Rs
25,000
 For illegitimate refusal to accept application, malafide
denial, knowingly providing false information, destruction
of information, etc. – up to Rs. 25,000 fine
 Recommendation for departmental action for persistent
or serious violations
However, no criminal liability

Immunity from legal action for action taken in good
faith (S. 21).
49
RTI Act 2005 - Access

Universal Access – especially to the Poor








Fee at a reasonable level – though quantum not
specified. No fee for BPL.
Assistant Public Information Officers at sub-district
levels to facilitate filing of applications/appeals
No need to specify reason for seeking information or
personal details other than necessary for
correspondence
Provision to reduce oral requests into writing
Provision to provide all required assistance, including to
disabled persons.
Information to be provided in local languages
Compensation for damages-Sec 19(8)(b)
Open only to citizens of India.(Sec 3)
50
RTI Act 2005–Responsibilities of Public
Authorities




Appointing PIOs/Asst. PIOs within 100 days of
enactment [5(1)].
Maintaining, cataloguing, indexing, computerising
and networking records [4(1)(a)].
Publishing within 120 days of enactment a whole
set of information and updating it every year
[4(1)(b)].
Publishing all relevant facts while formulating
important policies or announcing the decisions
which affect public [4(1)(c)].
51
RTI Act 2005–Responsibilities of Public
Authorities Contd..





Providing reasons for its administrative or quasi
judicial decisions to affected persons [4(1)(d)].
Providing information suo moto [4(2)]-including
internet.
Providing information to Information Commission
[25(2)].
Raising awareness, educating and training
[26(1)]
Compiling in 18 months and updating regularly
local language guide to information [26(2) & (3)].
52
Public Awareness and Educational Programmes
Sec 26




Develop and organize educational programmes to
advance the understanding of the public,
particularly the disadvantaged, to exercise right to
information.
Government to:
Encourage public authorities to participate in
programmes; promote timely/ effective
dissemination of accurate info on activities.
Train CPIOs and produce relevant training materials
– user guide and related matter.
53
THE END
Thank you for
listening!
PRESENTED BY DIRECTORATE OF EDUCATION, DELHI
55
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