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Workshop 5 Approaching Your Customer
###Customer Service Skills - PowerPoint Presentation###
Example customer complaint form for businesses (PDF
Complaints Guidance
PDF, 164KB - Parkinson`s UK
Effective communication - Suicide Prevention Studies
Slide 1
Reasons for Lost (non returning) Customers
Complaint Handling Policy Development
Mechanisms for complaint resolution (PPT)
Wagner Peyser Complaint
What is a Complaint
