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A Value and Risk Model of Consumers` Mobile

Perceived Risk

Perceived Risk

Self - Ball State University

Self - Ball State University

Self - Ball State University

Self - Ball State University

interpersonal conflict

interpersonal conflict

BUILDING CUSTOMER SATISFACTION, VALUE, AND RETENTION

BUILDING CUSTOMER SATISFACTION, VALUE, AND RETENTION

Customer Care and Fault Management

Customer Care and Fault Management

Does the Success of Information Systems Really Matters to Firm

Does the Success of Information Systems Really Matters to Firm

Building Customer Satisfaction, Value, and Retention

Building Customer Satisfaction, Value, and Retention

Slide 1

Slide 1

Class 4

Class 4